Expressionz Professional Suites by MyKey

I recently had the opportunity to stay at your hotel, and unfortunately, my experience was subpar. I'd like to share some specific concerns: 1. Staff Responsiveness -The staff was often unresponsive and slow to attend to requests. 2. Management-The management seemed ineffective in addressing issues. 3. Information Availability-There was a lack of clear information about hotel services and amenities. 4. Amenities- Although the hotel's details mentioned amenities like a gym, lounge, gaming zone, and steam room, these were inaccessible to non-tenants. This discrepancy between advertised services and actual availability was disappointing. 5. Deposit Refund-The deposit refund process was slow and cumbersome, especially compared to the immediate collection of deposits. 6. Emergency Support-The hotel's service hours were limited, and emergency support was unavailable after 1 pm. 7. Room Maintenance-Some items in the room were broken, and the towel was torn. 8. Housekeeping-The room was not cleaned daily as expected. 9. Overall Experience-Unfortunately, this was one of the worst experiences I've had at a hotel. 10. Service Limitations-The hotel's limited service hours were attributed to it not being a traditional hotel. 11. Customer Support-The customer support team was inconsistent, with new staff members responding to queries without referencing previous conversations. 12. Recommendation-Based on these issues, I would advise potential guests to exercise caution when considering a stay at this hotel. I hope this feedback is helpful in identifying areas for improvement.

很臭，非常臭，廁所真的很臭，一進來被很漂亮的房間騙，只要沒臭味，我絕對給滿分，但我一進房間沒多久，隨之伴來的臭味，一直延續到我退房，我已經拿洗衣粉沖很久了，還是沒辦法散去，就不能好好維護你們的水管嗎，這個價錢應該可以好好維護吧，在我還沒沖洗衣粉前，我都快吐了，然後一整晚都是淡淡地臭味充滿著整間房間,洗衣機是可以洗跟烘衣服，只是烘要很久，大概兩小時，然後我們在訂飯店的時候跟我們說押金可以信用卡，結果到現場只能現金。

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