مراجعاتBanyan Tree Kuala Lumpur

可以説基本沒有服務，打掃房間看緣分，服務員想起來了就打掃，想不起來要打電話玩命催，以後在吉隆坡這種國際旅遊城市，悦榕莊的服務應該更上一層樓，誰知道跟去年入住的陽朔悦榕莊沒有辦法比。避雷

交通很方便，附近有大型商場，酒店有天橋直接駁去商場，另外酒店房間有香薰提供，房間香噴噴每日都唔同香味，浴缸超大可以浸到兩個人

環境：房間真的很漂亮，不過訂的時候看攜程的圖以為卧室的窗是正對雙子塔的，結果是斜對，需要挑角度 服務：很好

環境優越，還可以

Our banyan tree experience at KL was truly amazing. Great location, and spacious room. Staffs were friendly, and very helpful.

之前在陽朔也有住過悦榕莊，所以這次選擇了吉隆坡悦榕莊。體驗感非常好，特別是房間拖鞋非常舒服，就是空調有點冷。

Unforgettable Service at Banyan Tree Kuala Lumpur I’ve stayed at several 5-star hotels before, but the service at Banyan Tree Kuala Lumpur really stands out. Right from the start, Farhana at reception made me feel genuinely welcomed. She was warm, professional, and so friendly—it felt like I was being greeted by someone who truly cared. Although I had a small issue with my room (which was resolved by someone else), Farhana’s kindness and the way she carried herself made the issue feel minor. Her presence and the great first impression she gave really set the tone for my entire stay. At the restaurant, Raynalin and Halim were equally amazing. They were attentive without being intrusive, always checking in at just the right time and offering thoughtful recommendations. I felt so well taken care of—like they really wanted me to enjoy my meal and have a peaceful experience. I also noticed how consistent and gracious they were with every guest, which says a lot about the service culture at this hotel. The people here are what make Banyan Tree KL truly special. Farhana, Raynalin, and Halim—thank you for making my stay so memorable. I’ll definitely be coming back.

房間打掃得不夠乾淨，第一天入住的時候有蟲子，服務態度很好，設施有點老舊

地段很不錯 大堂邊上一個電梯到2F 魚有個天橋直通大型商場pavilion ，可以誑狂～ 酒店服務很好，早餐很棒，英式歐陸式早餐，馬來風味粵港式很豐盛，酒店房間面積夠大，床品乾淨舒適，設施雖不算新 但維護的還OK，吹風機太古老了～

體驗一般般.

很值得體驗 性價比高

飯店服務極好，很用心在服務方面。飯店從大廳到房間都有點精油燻香，睡覺前還有燒線香助眠。房間可以看到吉隆坡塔，浴室很有浴缸可以邊泡澡邊看塔。

早餐還不錯

吉隆坡風景最好的酒店吧