مراجعاتOpus Residences by Opus Hospitality

不錯 性價比高 地理位置也好

Breathtaking view of PNB 118. Love it 😍 Will definitely come back soon

值得推薦 離茨廠街很近

房間內有蟑螂，開始有異味，空調有異味

環境整潔乾淨

1. 酒店沒有拖鞋，浴巾牙刷也沒人換 2. 沒有日常打掃，垃圾自己丟， 3. 中午11點半，辦理要提前入住還得付“小費”100馬幣 總結，衹能短住幾天，環境還行，位置也不錯，服務是什麼？不存在的

很好很好啊

I enjoyed the accomodation, it was very nice and convenient

沒有服務，不會每天打掃，但是收賊高的服務費，專坑中國人。沒有拖鞋。不乾淨

地點方便，交通便利 附近有7-11

I stayed at this hotel and had no problems the first night; it was beautiful. However, on the second night, the AC started leaking while I was sleeping, soaking all my clothes and even damaging my passport. I reported the issue to the reception desk, and while they sent someone to fix it, my belongings were already ruined. The manager I spoke to was incredibly rude. She blamed me for putting my bag under the AC, as if it’s normal for an AC to leak. Instead of taking responsibility for the poorly maintained room, she escalated the situation unnecessarily. A simple apology could have resolved everything, but instead, it involved the police. They refused to compensate for the damage, and I had to use a dryer for my wet passport. The manager even had the audacity to say she couldn’t replace my passport, which I never asked for. I was in a stressful situation without my passport, and getting a new one during Chinese New Year would be a nightmare. When she finally spoke to her boss, they agreed to give us a refund, but the manager insisted we leave immediately. I wasted so much time in the lobby while they were fixing the AC instead of taking care of my things. It was chaotic, and all we wanted was to dry our clothes and get ready to leave. On a brighter note, we had great service at the Ritz Carlton, which kinda made us feel better after that awful experience. Also, the hotel security guy was very kind and helped us during the situation. I wouldn’t recommend this hotel due to their lack of accountability and poor customer service.

Stayed here for one night and love the service, the location. Satisfied!

這地方值得記錄，下次就選這。 其實更適合親子住，地方大，一個廳一個卧室，做飯洗衣的地方都有。 泳池沒進去過，看起來不錯，沒人進。 有一個小健身房，在熱的地方稍微動一下就出汗💦也不錯。 外面風景也不錯，很敞亮，見圖片。 位置離唐人街近。 但這裏沒有早晚餐，基本沒啥額外服務。 屋裡有東西，對比一下比附近超市有的就貴一點，還算良心。 退房時，晚上問一個人説最多放2小時。 白天又問一個人説最多免費放2小時，之後還要放就花5🐴。價格還好，就是兩個服務的人説的不統一。 值得再來。

Stayed here for 15 days. The overall experience was pleasurable. The location is strategic -- very nice to Chinatown, Maharajarela Monorail and the Stadium Merdeka. We were assigned the unit 2-12-2 (1 bedroom). The unit is spacious, clean and cooling (not feeling hot even if it's very hot outside). There is no daily or weekly cleaning throughout the stay. We had to request the clothes airer; otherwise, it didn't come by default. Apart from the amount paid via TRIP, there is another RM50 cleaning fee, and RM300 security deposit (refundable upon checkout). Gym and pools are great too. Suggestion: it will be good to have a peeler in the unit. Will come back again if we need to stay in KL again in the future.