مراجعاتOpus Residences by Opus Hospitality

last minute decision to layover at there for a night. honestly wasn’t expecting anything as just intend to get a good rest but yeah, the superb view of klcc like right from balcony 😍😍😍 totally worth the price and super clean and nice wooden deco in the living room!

服務態度很好。衹是需要300定金，退房當時會退還。

Overall was satisfied with

不錯 性價比高 地理位置也好

Breathtaking view of PNB 118. Love it 😍 Will definitely come back soon

值得推薦 離茨廠街很近

房間內有蟑螂，開始有異味，空調有異味

環境整潔乾淨

1. 酒店沒有拖鞋，浴巾牙刷也沒人換 2. 沒有日常打掃，垃圾自己丟， 3. 中午11點半，辦理要提前入住還得付“小費”100馬幣 總結，衹能短住幾天，環境還行，位置也不錯，服務是什麼？不存在的

很好很好啊

I enjoyed the accomodation, it was very nice and convenient

沒有服務，不會每天打掃，但是收賊高的服務費，專坑中國人。沒有拖鞋。不乾淨

地點方便，交通便利 附近有7-11

I stayed at this hotel and had no problems the first night; it was beautiful. However, on the second night, the AC started leaking while I was sleeping, soaking all my clothes and even damaging my passport. I reported the issue to the reception desk, and while they sent someone to fix it, my belongings were already ruined. The manager I spoke to was incredibly rude. She blamed me for putting my bag under the AC, as if it’s normal for an AC to leak. Instead of taking responsibility for the poorly maintained room, she escalated the situation unnecessarily. A simple apology could have resolved everything, but instead, it involved the police. They refused to compensate for the damage, and I had to use a dryer for my wet passport. The manager even had the audacity to say she couldn’t replace my passport, which I never asked for. I was in a stressful situation without my passport, and getting a new one during Chinese New Year would be a nightmare. When she finally spoke to her boss, they agreed to give us a refund, but the manager insisted we leave immediately. I wasted so much time in the lobby while they were fixing the AC instead of taking care of my things. It was chaotic, and all we wanted was to dry our clothes and get ready to leave. On a brighter note, we had great service at the Ritz Carlton, which kinda made us feel better after that awful experience. Also, the hotel security guy was very kind and helped us during the situation. I wouldn’t recommend this hotel due to their lack of accountability and poor customer service.