إلز كوالا لمبور، أميمبر أوف ديزاين هوتلز

We stayed from December 22nd to 24th. This hotel is small, luxurious and exquisite. The hotel service is very good. From the moment you enter to check in, the staff will know what you need and arrange it in advance, the breakfast is really tasty, coffee is great, the restaurant staff Brenda and Siam provide enthusiastic service, thanks all to made we have great experience in KL

吉隆坡此行的亮點是唐人街一間有意思的酒店。 酒店翻新了1930年代的地標建築南益大廈，主體結構沒動，衹是把中庭四層打通，陽光直接從屋頂透入到底樓餐廳，check-in在1樓會客廳，每一層都做了不同公區。 2樓是圖書館，3樓是健身房和漂浮冥想倉（可惜帶着小孩這次沒體驗），4樓是酒吧和泳池，可以遠眺雙子塔和吉隆坡塔。 我們定的咒語房是最小的，才25平米，人字拼木地板。緊湊的佈局還算合理，藤編的床背板很有南洋風情，從垃圾桶到水杯、咖啡杯、棉拖鞋都是特別定製的款式。 窗户外面看下去就是茨廠街，對面是多年前來會買榴蓮泡芙的“開心小食店”。 唐人街的時間好像停滯了一樣，十年前的金蓮記福建麪、漢記靚粥、新九如牛肉粉、羅漢果龍眼冰燉冬瓜，全都還在原地。

Had a short birthday retreat and the hotel was very kind in arranging something for me. Service was really great, every staff we encountered were very accommodating and helpful. If you're into views, this may not be it considering it's location. Gets quite noisy late night, point to take if you're a light sleeper.

Good design and vibes really , but the location is a slightly inconvenient.

A small highly aesthetic boutique hotel with only 49 rooms that brands itself as a wellness 5 star hotel but falls short on practicality and service standards that you would expect from a 5 star property. Rooms are beautifully adorned and look pretty in pictures but in practice are inconvenient when in use. The bed is on a platform area which requires navigating up 3 steps which can be hazardous at night when trying to go to the bathroom. The TV is recently sized but it is far from the bed and it can't be moved any closer as it's fixed to the wall and not on an extendable mount. The bathroom partition is lined with wooden slats which allows in the cold air from the main room which results in freezing temperatures when exiting the bath. Was told the wrong timing for last call for breakfast as the timings are not the same for weekends and weekdays and was unable to be accommodated for breakfast, there was no attempt at service recovery from the staff. On the previous day on the weekend, another group had been left waiting almost an hour for their breakfast while everyone else was served due to a mix up in orders, even after they complained their orders were not expedited and others were still served before them, there was no attempt at service recovery for them either, not even a free coffee.

Beautiful design hotel in the middle of Chinatown. Very convenient location to explore the city. You find great restaurants, coffee shops and bars nearby. The metro is also nearby so you can go around town. Rooms are nice but on the smaller side in comparison to other hotels in KL. Breakfast is a la carte and you have a nice selection of options from Western to Asian cuisine. Nice pool area with a view over the old town. I'd definitely come back to this place.