Kunming Yitianfeng Hotel

真是沒有選錯這家酒店，地理位置好 去市中心火車站機場都很方便，周圍環境安靜舒適，自助入住，出發前一天管家會加微信告知所有入住細節，酒店乾淨整潔，床墊枕頭都很舒服，有加濕器空氣凈化器，管家回覆非常及時幫助解決問題，提供專業的服務，還免費升級了房間，雖然不提供早餐 但**外賣也可以吃到想吃的，酒店去翠湖公園昆明老街 都很方便，比住在市中心要好 ，下次來還會選這家

超乎預期的完美入住體驗 ，管家小姐姐還免費幫我們升級了房型，特別開心。 設施一流：房間設計現代又貼心，智能設備齊全，床品柔軟舒適，酒店內的健身房維護得非常好，值得體驗。 服務滿分：從踏入酒店開始，管家熱情周到的接待就讓人倍感温暖。無論是客房服務的高效響應，遇到小需求時，24小時在線的管家服務更是秒回解決！ 無可挑剔的衞生：全區域一塵不染，房間打掃得細緻入微，衞浴消毒到位，完全放心使用。 環境絕佳：酒店坐落在昆明市中心，內部裝修優雅大氣，公共區域充滿藝術氛圍，符合我的審美。 無論是商務出行還是休閑度假，這裏都是不二之選！已收藏進我的“寶藏酒店清單”，期待下次再見！

The service was awful. (1) I knew it was an aparthotel, but there is no communication at all from the hotel prior to check in regarding how to check in. We tried contacting them via email in Chinese but there is no response. Eventually we were blamed for not contacting them via phone call? (But we are foreign travellers! We don’t have a number to call) (2) When we finally managed to call them, we were given the wrong passcode to enter the room. After three attempts in a dark entrance way, we were told that we need to wait for 15mins before retrying (3) When asked if they could send someone down to help, the reply was “everyone in the hotel is having a meeting today so no one is available”. (4) cups provided in the apartment were poor quality paper cups that leak (5) the toilets smell filthy (6) wifi signal is poor.

⭐⭐⭐⭐⭐ 絕對五星好評！從入住到離店，全程體驗很棒。酒店地理位置優越，交通便利，周邊設施齊全。房間寬敞明亮，裝修風格時尚大氣，床品柔軟舒適，讓人一夜好眠。工作人員服務熱情周到，每一個細節都讓人感到貼心。強烈推薦，下次一定還會再來！

The apartment is great and the lady who took care of us answered promptly to our requests, so it's a great option if you want to feel like you're actual living in Kunming, instead of just being a guest in a hotel. The only minor issues is that there seem to be some stains in the ground that should be cleaned more thoroughly, and also the wok that we were offered to cook had a lot of burnt oil on the bottom, so the moment we put it on the hob it started to burn and stink. We gave up on cooking because we didn't want to have any accident or fire (incidentally, someone else triggered the fire alarm on our last night). We later asked for a small pot to boil the eggs we had bought and that small pot was great, so I think more care should be put on the cooking utensils offered to the guests. If it weren't for those small things, I'd have nothing to say but good things, so I hope this feedback can help this great hotel become perfect haha. Thanks for all your help and kindness, 阿姨！

I had a wonderful stay at this hotel. The room was big, comfortable, and very clean. The housekeeping staff did an excellent job, and I really appreciated the helpful support via WeChat — responses were very quick and the advice given was truly helpful. The hotel’s location is also great — just a short walk to Metown mall and convenience stores. The metro station is about a 10-minute walk, which made getting around the city very easy. A special thank you for the beautiful bouquet of flowers — it was such a lovely surprise and made my trip even more special. This stay truly made me happy, and I will definitely come back again