Crystal Waters

It was absolutely wonderful place . Our room was very clean and cozy. The staff was so nice and friendly and breakfast was great

While the amenities and aesthetics of this resort look inviting, the customer experience is extremely poor. Upon checking into our room, we found that it hadn’t even been made with the previous occupant’s sheets, towel and rubbish still everywhere. On our last day, housekeeping rang the doorbell and came in at 9.50am without us opening the door for them, even though the Do Not Disturb sign was on. This was a gross invasion of privacy and disturbing to know that they are just walking into rooms uninvited. They wanted to begin turning over the room even though we had not checked out, and still had until 11am to do so. Not one apology or acknowledgment from anyone on front desk for these incidents. Definitely an instagram vs. reality resort, with money better spent elsewhere.

We had a really lovely stay at this hotel. The staff were incredibly friendly and welcoming, and the presence of the cats was such a sweet touch — they’re clearly well cared for, which we loved. The only feedback we’d give is that it would be nice to have a bit more atmosphere during the day and especially in the evenings. Some light entertainment around dinner time, like a live performer, would make a big difference since there isn’t much happening in the surrounding area. We were also surprised there wasn’t a dedicated bar area in the evenings — the hotel has such beautiful spaces that could easily be used for that. Another small point: we noticed on social media that yoga was offered, and with the hotel’s lovely open spaces, we thought it might be included or available at a modest rate. Instead, it was €60 per session, which feels quite steep if you wanted to join regularly over the course of a week. Overall, we really enjoyed our stay — the setting, the staff, and the unique character make it special. With just a bit more evening atmosphere and more accessible activities, it could be truly perfect.