129 St Nicholas Cir, Leicester, LE1 5LX, United KingdomView Hotel Details
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Guest Reviews of Holiday Inn Leicester
9/10
Great
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.8
Service9.0
Cleanliness9.2
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All reviews(48)
Positive reviews(48)
Reviews with photos/video(14)
Clean and tidy(13)
Awesome rooms(11)
Friendly staff(10)
Awesome stay(7)
Delicious breakfast(5)
Guest User
Standard Two Double Room
Stayed in Jan 2025
Family
6 review
9.0/10
Great
Posted on Mar 2, 2025
The hotel counter staff very helpful and the hotel location is just 5mins walk to the city centre of Leicester.
Response from Property: Dear GuestThank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester! I have shared your comments with our team. I am glad to see that you enjoyed your experience with us, and I am sure that this feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back soon. Best Regards, Manish Dhruve Operations Manager
leeds_lad
Standard Room
Stayed in Oct 2024
Business travelers
6 review
8.0/10
Very Good
Posted on Dec 4, 2024
Decent hotel with clean rooms
Full English Breakfast of great quality
Minus points -
Parking expensive
Tricky to exit hotel to safe pedestrian area as in the middle of an Island
Response from Property: Dear Leeds_ladThank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester!I shared your comments with our team. I am glad to see that you enjoyed your experience with us and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We are aware the NCP are not our choice of carpark as well and we suggest you choose the HIghcross rooftop that is safe, clean and better car park.We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future.Best Regards,Manish DhruveOperations Manager
Guest User
Standard Room
Stayed in Jan 2025
Family
1 review
8.5/10
Very Good
Posted on Feb 22, 2025
The room were excellent.
Only had an issue with the parking facilities. I had to park my car 15 min away from the stay. Other than that everything was good.
Response from Property: Dear Guest Thank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester! I have shared your comments with our team. I am glad to see that you enjoyed your experience with us, and I am sure that this feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back soon. Best Regards, Manish Dhruve Operations Manager
Louise AR
Accessible Standard Queen Room
Stayed in Jan 2025
Family
6 review
8.5/10
Very Good
Posted on Feb 14, 2025
A few problems getting into the room but they swiftly padded us without us asking and we had a pleasant stay .
Response from Property: Dear Louise Thank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester! I have shared your comments with our team. I am glad to see that you enjoyed your experience with us, and I am sure that this feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back soon. Best Regards, Manish Dhruve Operations Manager
Naoko
Standard Two Double Room
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 2, 2024
Our room was facing circular road and its window didn’t close properly, so we struggled to sleep by the traffic noise. Apart from that, we loved our stay.
Response from Property: Dear ShangziThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service. We also apologize for some inconvenience caused due to the noise.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Guest User
Standard Super King Room
Stayed in Jan 2025
Family
1 review
10.0/10
Outstanding
Posted on Feb 15, 2025
Amazing service from Joseph. Will surely return
Response from Property: Dear Guest Thank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester! I have shared your comments with our team. I am glad to see that you enjoyed your experience with us, and I am sure that this feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back soon. Best Regards, Manish Dhruve Operations Manager
Helen_Rainbow
Standard Two Double Room
Stayed in May 2024
Family
9 review
10.0/10
Outstanding
Posted on Sep 1, 2024
Very pleasant experience. Walking distance to the town center and the Leicester University. Breakfast is wonderful with fresh fruits.
Response from Property: Dear HelenThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Guest User
Standard Two Double Room
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 1, 2024
I started here 2nd time
And have a booking next month aswell u know how much I in love with
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Guest User
Standard Super King Room
Stayed in Jan 2024
Family
1 review
10.0/10
Outstanding
Posted on Feb 18, 2024
Very nice,I like it
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Guest User
Standard Two Double Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Amazing experience.
Response from Property: Dear GuestThank you so much for sharing your great feedback regarding your stay at Holiday Inn Leicester! I have shared your comments with our team. I am glad to see that you enjoyed your experience with us, and I am sure that this feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back soon. Best Regards, Manish Dhruve Operations Manager
PatsyCH
Standard Two Double Room
Stayed in Mar 2024
Business travelers
258 review
10.0/10
Outstanding
Posted on Apr 15, 2024
Good location, nice hotel with helpful staff.
Response from Property: Dear PatsyCHThanks for your feedback and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest assured, that we will take your comments for further encouragement within the team to ensure we continue to deliver great service and a warm welcome on your next visit.We do hope that you decide to visit us again in the future and thank you for choosing Holiday Inn Leicester. Warm regardsManish DhruveOperations Manager
Anonymous User
Standard Queen Room
Stayed in Jul 2023
Other
1 review
7.5/10
Posted on Aug 9, 2023
The hotel was clean and peaceful,the staff was friendly.however, there is no swimming pool
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Newcocktail
Standard Two Double Room
Stayed in Mar 2024
Other
3 review
8.0/10
Very Good
Posted on Apr 23, 2024
Excellent service, delicious food
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager
Ellen Trown
Accessible Standard Queen Room
Stayed in Jan 2023
Family
5 review
10.0/10
Outstanding
Posted on Feb 16, 2023
Lovely centrally located hotel. Staff as always very friendly and accommodating. Managed to get our room and our son's room across the hall and nothing was too much trouble. Have stayed here before and would definitely stay again. Would definitely recommend
Stephania A-P
Standard Super King Room
Stayed in Oct 2022
Other
1 review
8.5/10
Very Good
Posted on Nov 25, 2022
Generally clean. Friendly, professional staff. Good breakfast. Not easy to access on foot- took us a while to find the pedestrian access through a car park. Refrigerator was missing from the room.
Response from Property: Dear GuestThank you for taking the time to provide us with valuable feedback on your recent stay with us. The team is encouraged by your score, and it would motivate them to continue improving to deliver great service.We do look forward to welcoming you in the future.Kind regards Manish DhruveOperations Manager