Guest User
May 14, 2025
Thanks for the invitation. I'm in St. Regis and want to go back to Westin.
The service of Westin is so good. My mothers wanted to go back to Westin on the first day of arriving at St. Regis. The concierge took the luggage and guided it to the lobby. The luggage went into the room before the people.
Because I took my mother-in-law, mother and son on a 10-day trip for Mother's Day, Westin called one day in advance to ask what time to arrive at the hotel and what arrangements were made for the room. They also arranged for the housekeeper Kelly to add WeChat.
The 10th floor was finally arranged in the middle. The rooms were almost next to each other. The bed guard was also installed in advance, so the child could sleep when he arrived.
I asked the housekeeper to help decorate my mother's room, and also decorated the petals for Mother's Day, and sent a cake, fruit and snacks. When I checked in, I saw my son there and brought him a baby peach cake.
The hair dryer is Philips, and the hair and clothes can be dried quickly.
Some small episodes in the middle were also resolved within 5 minutes. The housekeeper Kelly responded very quickly. My mothers said that they would like to come to Westin next time than St. Regis.
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