Dengdengdengdeng
May 5, 2025
1. Hotel room: I booked a family suite. When I arrived, the front desk told me that there was only one room left, which was in the corner of the building farthest from the lobby (room 6168). The whole hotel design has problems with the tour guide. I took my child from the room to the lobby and the route was messy. It took about six or seven minutes to walk there. It was also far from the beach. It was the farthest room from the restaurant, children's playground, and outdoor water fort. I really want to ask the hotel front desk if your hotel is a victim during the May Day holiday. I usually spend 1,260 a night to suffer this.
2. Breakfast: I won't go into details about the distance of the restaurant. There are few types of breakfast. There are only small tomatoes and oranges for fruits. The oranges are still whole and not cut. You even have to queue up to enter the restaurant because there are too many people and no seats. Speechless. There is a male waiter in the restaurant with a very bad attitude.
3. Service: This is a family-friendly hotel. On the first night, they said that a children's movie would be shown at 7:30. We took our children to the movie theater on time, but they showed a horror movie and no staff were there. We called the front desk, but they didn't know the situation. After 10 minutes, a staff member said that the movie would be delayed to 8 o'clock without any advance notice. It was weird. The staff at the front desk also had a bad attitude. A waitress named Pan had a very bad attitude. The overall impression of the hotel was very bad. The location was also very remote, probably in the countryside. The hotel's beach had no facilities, no beach chairs, and the only good impression was the staff at the swimming pool.
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