Smy Lisboa

I had a pleasant stay at SMY Lisboa overall. The staff were exceptionally friendly and very helpful, which made a great impression. However, there were a few cleanliness and maintenance issues that stood out. The room lacked basic toiletries, which was a bit inconvenient. Additionally, the synthetic leather bedframe was noticeably worn and peeling. I also found a long hair on one of the towels, which was disappointing and did not meet cleanliness standards. To add to that, the following day, I noticed more long hairs in the bathroom sink. While the service was excellent, these hygiene concerns definitely need to be addressed.

First of all room was very small. Shower glass had green moss. They were late. We needed to wait for a while also there were very little amenities until we asked for it. Every few days we needed to renew the validation of the room card. Unfortunately, they used to close every other day. The breakfast was ok but some food items were always one piece also they served rotten melon hahaha.

服務很好，酒店設施有點老，但是套房很大，床很舒服，還送了香檳

O expectável para um hotel de 5 estrelas. O pequeno almoço era muito variado.

十分好，免費upgrade 了

服務態度良好，前台人員非常熱情，酒店位置離機場蠻近的，不過美中不足的是酒店設施比較陳舊，如果能夠重新裝飾，那想必會使得顧客流量增多，與此同時，還有一個問題，就是衞生間的下水管道需要疏通，味道略重，希望有所改善