"The room is modern design and very clean. It is closed to the metro station with around few minutes walk. I recommend this hotel."

"Every one kind and attentive The restaurant also delicious. Very convenient"

"Nearby the city centre, easy to go everywhere, due to my flight delayed and rearranged, hostel not allowed me to cancel the room"

"this might be the best bunk bed room i’ve ever stay."

"The hotel couldn’t be better located, we’ve been well welcomed and nothing could been done better in terms of staff and service. My friends and I are looking forward to come back ASAP!"

"We stayed here for 3 nights for vacation, below are our experience and reviews. Cons: 1. Complimentary Water (only 2 during entire stay): • Complimentary water is only provided on the first day, but this was not communicated at check-in. • The vending machine water is overpriced (4.5x supermarket price). • Clear instructions at check-in would allow guests to plan ahead and buy water elsewhere. 2. Reception Service: • No guidance on how to call the front desk from the room,resulted in us going down to reception for assistance. • Unprofessional receptionist behavior: • A receptionist prioritized personal conversations with other guests over assisting me, even after noticing I needed help. • My query took less than a minute but was delayed unnecessarily, leaving me frustrated and disappointed. 3. Housekeeping Issue: • Despite placing a “Do Not Disturb” sign on the door, housekeeping knocked repeatedly and did not respond when asked who was there. • The door lacked a peephole, which raised safety concerns as we couldn’t verify who was outside. 4. Taxi Drop-off: • The hotel’s entrance is on a ramp near a traffic light, making it difficult for taxi to stop directly in front of the door. • Guests with heavy luggage may find it inconvenient as taxis often park farther away. Some Pros: • Excellent location near a park with a charming Christmas market. • Safe area with plenty of nearby restaurants and supermarkets, making it very convenient. • Decent-sized rooms with ample space and a large desk for working. • Good breakfast options."

"I recently stayed at Hotel Lumen and had a really great experience. The service was outstanding – the staff were friendly, helpful and always ready to assist with a smile. The rooms are delightfully spacious and modern, much larger than what you usually find, with comfortable king size bed. The bar deserves a special mention: they serve excellent drinks and cocktails, perfect for unwinding in the evening at also to see the lightshow from or going out to the patio Location-wise, it's very convenient depending on your plans – close to metro and within easy reach of both the city center and other areas. Overall, highly recommended for a comfortable and enjoyable stay!"

"though the location is quite convenient; the toilet smells awful and the smell wont go away ok"

"this hotel is very beautiful, the attention very good, if you want to spend your days in Lisbon u have to go to this hotel also has a breakfast room. Ive been in the 202 room.so attractive i need to come back"