مراجعاتDorsett Shepherds Bush London

رد من مكان الإقامة: Thank you for your wonderful review! We’re thrilled to hear you enjoyed our friendly staff, convenient location, and nearby amenities. We hope to welcome you back soon for another great stay!

رد من مكان الإقامة: Thank you for sharing your feedback. We’re glad to hear you found our hotel accessible and convenient. We apologize for the smell of bleach and dampness in your room — this is certainly not the experience we aim to provide, and we will address this with our team. We appreciate your understanding and hope to welcome you back for a more comfortable stay in the future.

رد من مكان الإقامة: Thank you for your wonderful review! We're so pleased to hear you enjoyed the location, comfort, and service during your stay. It means a lot to know you'd recommend us and would return—hope to see you again soon!

رد من مكان الإقامة: Thank you for your feedback. We apologize for the inconvenience caused by having only one elevator in operation during your stay. We understand how frustrating this can be, and we’re working to resolve the issue as quickly as possible. We appreciate your patience and hope to provide a smoother experience next time.

رد من مكان الإقامة: Thank you for sharing your experience with us. We’re glad to hear that you found our check-in service fast and efficient. However, I sincerely apologize for the inconvenience caused by the lack of clear WiFi instructions and the difficulty in reaching our reception team. Additionally, I understand that having to search online for the room service menu was not ideal.Your feedback is invaluable, and we will review these concerns to improve communication and ensure that all necessary information is easily accessible in the room.We appreciate your stay with us and hope to welcome you back for a smoother experience in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next visit more comfortable.Best regards,Dorsett London Shepherds Bush.

رد من مكان الإقامة: Thank you for sharing your positive feedback! We're delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and the politeness of our staff.It's great to know that you made the most of the nearby shopping malls, supermarkets, and dining options during your stay.We hope to welcome you back again soon for another enjoyable visit!Kind regards,Dorsett London Shepherds Bush.

رد من مكان الإقامة: Many thanks for your valuable feedback following your stay with us. Warm regards,Dorsett London Shepherds Bush.

رد من مكان الإقامة: We’re truly sorry to hear about your experience and apologize for the issues you encountered during your stay. The condition of the bathroom, missing amenities, and lack of preparation in your room are certainly not acceptable, and we understand how frustrating that must have been.We’ll ensure that the team addresses these concerns immediately to improve our room preparation and maintenance. Your feedback is invaluable, and we truly regret that we did not meet your expectations. We hope you will consider giving us another opportunity to provide a much better experience in the future.Warm regards,Dorsett London Shepherds Bush.

رد من مكان الإقامة: Thank you for your kind review! We’re glad you enjoyed your stay and found it nice for a short visit.We look forward to welcoming you back in the future!

رد من مكان الإقامة: Thank you for choosing to stay with us again and for sharing your experience! We’re delighted to hear that you found the room clean, our service welcoming, and the location convenient for transportation, shopping, and dining.We appreciate your feedback regarding the toiletries and will take it into consideration to enhance our guests' experience. It’s always a pleasure to welcome returning guests, and we hope to see you again soon for another enjoyable stay!Best regards,Dorsett London Shepherds Bush.

رد من مكان الإقامة: Thank you for your great review. We're glad you enjoyed your stay and found our location convenient for Imperial College. We hope to welcome you again soon.

رد من مكان الإقامة: Thank you for your kind feedback! We're delighted to hear that you found our staff friendly and helpful. It's great that you appreciated the convenient location near the two tube stations – it makes exploring the city so much easier. We look forward to welcoming you back on your next visit!Dorsett London Shepherds Bush.

رد من مكان الإقامة: Thank you for your review! We’re pleased to hear you enjoyed our convenient location and the variety of dining options nearby, especially the Chinese restaurants. We hope to welcome you back again for another comfortable stay!

رد من مكان الإقامة: Thank you for your great review! We’re so glad to hear that you enjoyed our perfect location, easy access to transportation, and the nearby shopping. We're also pleased that the room met your expectations.We do apologize for the issue with the rain shower and appreciate you bringing it to our attention. We will look into this to ensure it is addressed for future guests.We hope to welcome you back soon for another enjoyable stay!