لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Guest,Your kind words are most appreciated. We are thrilled to read that our great location was perfect for your stay. We are delighted that you loved your rooms and had a great night's sleep. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thanks for mentioning our rooftop; it's a great place to enjoy the breathtaking views. Thank you again for allowing us to host your recent visit to Los Angeles! On behalf of all of us at AC Hotel Downtown Los Angeles, the pleasure was ours, and we look forward to you joining us again soon.Sincerely,Steve ChoeGeneral Manager
مستخدم نزيل
غرفة ضيوف، غرفة قياسية، سرير كينغ واحد
تم التسجيل الوصول يونيو 2025
أزواج
1 تقييم
10/10
متميز
تم النشر في 21 يوليو 2025
Super Hotel - Mega Aussicht, saubere Zimmer- einfach perfekt 👍
ترجمة
رد من مكان الإقامة: Dear Guest,Your kind words are most appreciated. We are thrilled to read that our amazing hotel was perfect for your stay. We love how much you enjoyed our comfortable beds and the amazing views from our guestrooms. Thank you for allowing us to host your recent visit to Los Angeles! On behalf of all of us at AC Hotel Downtown Los Angeles, the pleasure was ours, and we look forward to you joining us again soon.Sincerely,Steve ChoeGeneral Manager
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our service. We understand how important privacy for our guests is, and we deeply regret that our team fell short of the standard you expect. We are genuinely sorry for the oversight by our housekeeping team and the accidental interruption. We take such matters seriously, and we will address the incident with relevant team members to ensure such situations are not repeated. We will share your message appropriately as we are committed to enhancing our services and guest experience on all levels.Sincerely,Steve ChoeGeneral Manager
رد من مكان الإقامة: Dear Guest, Thank you for the excellent review of your stay at AC Hotel Downtown Los Angeles. We appreciate you pointing out that our convenient location worked well for your plans. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience.Sincerely, Steve ChoeGeneral Manager
مستخدم نزيل
غرفة ضيوف، غرفة قياسية، سرير كينغ واحد
تم التسجيل الوصول أبريل 2025
رحلة مع الأصدقاء
13 تقييم
8.0/10
جيد جداً
تم النشر في 7 يوليو 2025
房間不錯,交通便利。離環球影城近,還有代泊車服務。
ترجمة
رد من مكان الإقامة: Dear Guest,We are glad you enjoyed your time with us and that you liked our fantastic location. What a true pleasure to read your kind remarks about our rooms! Thank you for choosing AC Hotel Downtown Los Angeles. We loved having you as our guest and hope to have the opportunity to welcome you back soon!Sincerely,Steve ChoeGeneral Manager
مستخدم نزيل
King Corner Room, Guest Room, 1 King, Corner Room
تم التسجيل الوصول أبريل 2025
مسافر منفرد
16 تقييم
4.5/10
تم النشر في 30 يونيو 2025
***哪有服務 哈哈
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for being our guest and taking the time to comment about your stay. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future.Sincerely,Steve ChoeGeneral Manager
مستخدم مجهول
غرفة ضيوف، غرفة قياسية، سرير كينغ واحد
تم التسجيل الوصول مايو 2025
أزواج
20 تقييم
6.0/10
تم النشر في 28 يونيو 2025
比較一般的
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for being our guest and taking the time to comment about your stay. We are pleased you were satisfied with most of our services, but we regret not meeting all of your expectations. Thank you once more for mentioning that your experience was pleasant overall, and we hope you will give us another opportunity to make your next visit with us perfect.Sincerely, Steve ChoeGeneral Manager
مستخدم نزيل
King View Room,Guest Room,1 King,City View
تم التسجيل الوصول مارس 2025
غير ذلك
1 تقييم
10/10
متميز
تم النشر في 24 يونيو 2025
住的很爽風景也很棒
ترجمة
رد من مكان الإقامة: Dear Guest,We are thrilled you had a great time with us and that you loved our beautiful property. We are glad to hear how much you loved the views from your room! Thank you for the high rating of the AC Hotel Downtown Los Angeles, and we look forward to your return.Sincerely,Steve ChoeGeneral Manager
مستخدم نزيل
Corner King View Room, Guest Room, 1 King, City View
تم التسجيل الوصول مارس 2025
غير ذلك
21 تقييم
10/10
متميز
تم النشر في 23 يونيو 2025
入住體驗不錯
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for sharing that your stay at AC Hotel Downtown Los Angeles was fantastic. We understand the importance of the details that make up a significant stay and are happy knowing our modern rooms, fantastic location, and amazing hotel enhanced your visit with us. From our beautiful decor to our intuitively appointed accommodations, everything we do is designed to make your stay as pleasant as possible. We hope to see you again soon. Sincerely, Steve Choe General Manager
رد من مكان الإقامة: Dear Guest,We always aim to create a welcoming environment for all guests, and we regret your concerns. It is never our intention to have any delay in responding to a guest’s issues, so please accept our sincere apologies for not addressing the billing discrepancies you experienced in a timely manner. Please know we take accusations of this nature seriously, and we appreciate your patience as we investigate. Our hope is to resolve this situation quickly, and we ask that you email us with your contact details and the best day/time so that we can gather further details. Thank you, and we look forward to hearing from you.Sincerely,Steve ChoeGeneral Manager
رد من مكان الإقامة: Dear Guest, We are glad you enjoyed your room with the views and were satisfied with the well-kept hotel. However, we are sorry for not meeting your expectations with certain aspects of your visit. We are always looking for ways to improve, and we appreciate your feedback. Thank you for staying at AC Hotel Downtown Los Angeles, and we look forward to seeing you again soon.Sincerely,Steve ChoeGeneral Manager
مستخدم نزيل
غرفة قياسية بسريرين كوين، غرفة ضيوف
تم التسجيل الوصول مايو 2025
عائلة
3 تقييم
10/10
متميز
تم النشر في 7 يونيو 2025
ashely 직원 너무 친절하고 귀여웠어요
위치도 좋고, 시설도 만족합니다!
다만 호텔 앞에 homeless가 좀 많아요. 알고본 위험한
골목 중 하나라고 하더라구요. 그래도 공격성이 있거나 위협을 가하진 않아요
ترجمة
رد من مكان الإقامة: Hey Guest, Thank you for sharing that your stay at AC Hotel Downtown Los Angeles was fantastic. We understand the importance of the details that make up a significant stay and are happy knowing our attentive service, fantastic location, and amazing hotel enhanced your visit with us. Your comments regarding the service by Ashley extended to you are very gratifying to read, and it will be a pleasure to share your feedback personally. We hope to see you again soon. Sincerely, Steve Choe General Manager
Doudoudou5281
غرفة ضيوف، غرفة قياسية، سرير كينغ واحد
تم التسجيل الوصول أبريل 2025
رحلة مع الأصدقاء
7 تقييم
10/10
متميز
تم النشر في 7 يونيو 2025
位置好,湖人隊主場的對面
ترجمة
رد من مكان الإقامة: Dear Doudoudou5281,We are glad you enjoyed your time with us and that you liked our fantastic location. Thank you for choosing AC Hotel Downtown Los Angeles. We loved having you as our guest and hope to have the opportunity to welcome you back soon!Sincerely,Steve ChoeGeneral Manager
رد من مكان الإقامة: Dear Guest, Please accept our apologies for not meeting your expectations and the cleanliness issues you encountered. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. Additionally, we regret any discomfort you experienced with individuals outside our hotel. We assure you that we have security on our property around the clock for the safety of all of our guests. Please know that our front desk is also available at all times to help make your stay as comfortable as possible. Regarding parking, like many downtown hotels in a major city, we understand that parking can be limited and hard to come by. To ensure the best convenience for our guests, we offer valet parking. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you for choosing us, and we hope to have another opportunity to provide you with a much-improved stay. Sincerely, Steve ChoeGeneral Manager