مراجعاتIbis Styles Luzern City

رد من مكان الإقامة: Dear GuestThank you very much for your kind review. We\'re delighted to hear that you enjoyed the convenient location, our friendly team, and the helpful tips for exploring Lucerne. It\'s also great to know you appreciated the access to coffee and water.We hope to welcome you back soon!Best regardsErton Roci - Assistant General Manager

رد من مكان الإقامة: Dear GuestThank you for your kind review and excellent rating. We're glad you had a pleasant stay and appreciated the nearby conveniences. We understand that road noise can be disruptive and apologize for any inconvenience it may have caused. Should you return, feel free to request a quieter room — we’ll do our best to accommodate you.We look forward to welcoming you back to Lucerne.Best regards,Erton Roci - Assistant General Manager

رد من مكان الإقامة: Dear Tsoi JennyThank you so much for your fantastic review and perfect rating! We're thrilled to hear you enjoyed the spacious and clean room and that our team left a great impression. Your recommendation means a lot to us.We look forward to welcoming you back to Lucerne in the future.Best regards,Erton Roci - Assistant General Manager

رد من مكان الإقامة: Dear Nanthaphan RThank you for your review and for highlighting the convenience of our location and the spaciousness of the room. We're sorry to hear that the timing of our housekeeping service did not meet your expectations. Your feedback is valuable, and we will certainly look into improving the scheduling to better align with guest preferences.We hope to have the opportunity to welcome you back for an even more pleasant stay.Best regards,Erton Roci - Assistant General Manager

رد من مكان الإقامة: Dear Sathit TektrakoolThank you very much for your perfect rating and kind words. We're delighted to hear that our team was helpful and that you enjoyed our convenient location near shops and restaurants. It’s wonderful to know you had such a pleasant experience.We hope to welcome you again soon in Lucerne.Best regards,Erton Roci - Assistant General Manager

رد من مكان الإقامة: Dear GuestThank you for your positive review and great rating. We’re pleased to hear you found our hotel to be a good value, especially given our central location in the heart of Lucerne. Providing comfort at a fair price is exactly what we aim for.We look forward to welcoming you back soon.Best regards,Erton Roci - Assistant General Manager

رد من مكان الإقامة: Dear Samia04Thank you very much for your kind words. We are truly pleased to hear that you appreciated the staff's service and the cleanliness of your room. We sincerely look forward to welcoming you again.よろしくS. Samil Benli - General Manageribis Styles Luzern City

رد من مكان الإقامة: Dear Guest,Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location, the excellent service from our staff, and the variety offered at our breakfast buffet.However, we deeply regret to learn about the issues you encountered during your visit. Your comments regarding the condition of the second floor and the lift experience are noted with concern. We understand how important these aspects are to our guests. Furthermore, we take your observations about the room heater and the exhaust fan very seriously, as we strive to ensure a comfortable environment for everyone.We appreciate your kind words about our reception team, and we remain committed to enhancing our facilities and services.Thank you once again for your valuable insights.Best regards,S. Samil Benli - General Manageribis Styles Luzern City

رد من مكان الإقامة: Dear Guest,Thank you for your positive feedback. We are pleased to hear that you enjoyed our breakfast and the convenient location. We look forward to welcoming you again and creating more positive experiences for you.Sincerely,S. Samil Benli - General Manageribis Styles Luzern City

رد من مكان الإقامة: Dear fannie0923,Thank you for your positive review of our hotel! We are delighted to hear that you appreciated the comfort of the room and the convenient location. We look forward to welcoming you again!Best regards, S. Samil Benli - General Manageribis Styles Luzern City