Theoni Apartments

Cheap and close to the centre, but that’s about the only good thing. When we arrived, the male staff member watched us struggle up many stairs with heavy suitcases and didn’t offer to help. The room floor hadn’t been cleaned — sand everywhere and hair in the shower from the last guests.When our toilet paper ran out, we asked for more and were told to go buy our own. The listing says “air conditioning included” but it’s actually $8 a day. We didn’t pay and spent a week uncomfortably hot. My friend asked for a clean towel and was refused. One night, a male staff member wrongly accused her of not being a guest, shouted at her, and threatened to call the police, very unsettling. Beds are rock-hard, the kitchen barely has utensils for a “self-catering” place, and the food is awful aka my tomato soup was green and tasted mouldy. Female staff are extremely patronising yet were overly friendly to the teenage boys staying there, not surprising. Only stay here if you need somewhere cheap to sleep and don’t care about cleanliness or basic hospitality because the staff clearly don’t care either.

Vacanza rovinata da una struttura che definire deludente è poco. Pulizia inesistente: polvere, capelli e sporco ovunque. La camera? Piccola, triste e mal tenuta, assolutamente inadatta a ospitare 4 persone. Il bagno, poi, un incubo: vecchio, malconcio e decisamente poco igienico. I “servizi” promessi semplicemente non esistono. Abbiamo perfino cambiato camera sperando in un miglioramento… ma era la stessa storia, se non peggio. Sconsigliato senza esitazione: in Grecia c’è di molto meglio allo stesso prezzo (o anche meno).

FATE ATTENZIONE PERSONALE POCO TRASPARENTE E SCORRETTO Ti costringono a pagare servizi extra non dovuti e già inclusi nel pagamento complessivo: Aria Condizionata (8€/giorno) e Cassa Forte (2€/giorno). Anche la tassa di soggiorno, inclusa chiaramente nel pagamento di Booking, era inclusa e ci è stata fatta pagare due volte, senza ricevuta. Leggo tra le recensioni che il mio non è il primo caso: a quanto pare fanno i furbi. Per questi servizi è possibile ottenere un rimborso, in quanto il consumatore ha ragione e anche a detta del servizio clienti Booking è presente un irregolarità. PAGAMENTI POCO CHIARI I servizi extra sopracitati, ti invitano a pagarli in contanti, evidentemente per non pagare tasse. La scusa era il POS non funzionante. Dopo aver insistito per pagare con la carta, magicamente è spuntato un POS funzionante nascosto sotto al bancone. CAMERA Camera essenziale. L’angolo cottura, se così si può chiamare, è fatto di un solo fornello elettrico, non sufficiente. La carta igienica, e l’occorrente per lavare i piatti devono essere comprati dal cliente. STATE ALLA LARGA ———————————————————————— BEWARE UNTRASPARENT STAFF You are forced to pay for extra services that were already included in the total booking price: Air Conditioning (€8/day) and Safe (€2/day). Even the tourist tax, clearly listed as included in the *********** payment, was charged again. Reading other reviews, it seems I’m not the only one: this appears to be a recurring issue. *********** confirmed that the customer is right and acknowledged the irregularity, making refunds possible. UNCLEAR PAYMENT PRACTICES These extra services were requested in cash, with the excuse that the card terminal was “out of order.” After insisting on paying by card, a perfectly working POS machine suddenly appeared from under the counter. Highly suspicious behavior. ROOM CONDITIONS Basic room. The so-called kitchenette consists of a single electric burner — not enough to cook anything properly. Toilet paper and dishwashing supplies must be purchased by the guest. STAY AWAY.

Me and my girlfriend just finished our holiday at Theoni apartments, and all we can say about the rooms is that they are abismal, we came into to our "apartment" and found that we had no toilet seat and no remote for the AC, after asking the staff they told us that it would cost us 56 euro for the week to use the AC even thou on the booking it says this is included with the room. as for our toilet seat the staff said that it will be sorted monday, this was never sorted after asking for a second time we was practically told to suck it up and crack on. the only decent parts of this apartment/hotel is the pool to some degree, and the fridge being the only thing fully intact and working.

Very clean and friendly Hotel! The pool area is very clean and the hotel is calm and the rooms have everything which is needed for a trip. The people there are very friendly and explain everything very properly and patiently. Will definitely come back again!

Rustig gelegen, maar toch overal dichtbij. Het zijn eenvoudige appartementen maar meer heb je ook niet nodig. Mooi zwembad. Ontbijt is altijd hetzelfde, ook simpel maar prima. Familiebedrijf. Wij zouden zo weer hiervoor kiezen.