Diamonds Malindi

The environment outside is great, not so inside in the rooms - the mattress was way too hard, no duvet, and the blanket they brought was poor quality. No creamers for coffee, and the outside daybed was full of insects. I ended up locking myself in the room. Only stayed one night and won’t be back.

The private pool is not something I have come across before and it turned out to be a pretty special feature. The only minor letdown was the room itself. It was very dark almost dungeon like and why they put a bed that you need a ladder to get into is just beyond me. I even feel its unsafe especially for older patrons and children. Overall I would rate it at 7.5 out of 10.

I would say this is a really nice place if you want to have a really good holiday as a family coming from Europe or another foreign country however it is less suitable for solo travellers. as some other reviews have pointed out the service is below standards and even though it is not really bad either they have been a number of occasions where for example a female waiter has aggressively removed dishes from my table along with weird looks and we had reactions when I wanted to have a specific table as opposed to the table they had a mind. now these are minor things if you want to have a good holiday but since you are paying for that I unfortunately have to say the service isn't actually good. then also the front desk is unprofessional and has a lot of stereotypes I wanted to invite my girlfriend for one day to visit me since I wanted to share the experience with her and the front desk person made a really strange remark about how this girl would also have to eat when I wanted to negotiate the rates. I understand that there's a lot of sex tourism in the coast area but you cannot assume that every white and black mixture is somehow connected to financial gain. an additional problem I had was the jacuzzi wasn't working and it took them multiple days and multiple complaints to do something about it however after having politely told someone who apparently was now the right person they actually upgraded me to a room with a private pool which was actually a nice gesture

I recently had the pleasure of staying at Diamond Resort in Malindi, and I can confidently say it was one of the best all-inclusive experiences I’ve ever had! From the moment we arrived, the staff went above and beyond to make us feel welcome and pampered. The resort itself is stunning, with beautifully maintained grounds, spacious and comfortable rooms, and breathtaking views of the ocean. The all-inclusive package truly exceeded my expectations. The variety and quality of food were outstanding — from fresh seafood to international cuisines, every meal was a delight. The bars offered a fantastic selection of drinks, and the attentive bartenders always made sure our glasses were never empty. Would stay there again! Highly recommended.

I went for a solo trip for 4 nights and it was everything i had hoped for. As a young black woman I was treated equally as white guests by the hotel staff. The hotel is 20 minutes away from the airport, close to Swahili restaurants and it's safe. The staff mind their business but are always ready to help. The junior suite is exquisite, I highly recommend for the seasons you want to pamper yourself.

We stayed at Diamonds in Malindi from 26-29 June, and I strongly advise vegetarians (and honestly, anyone) to look elsewhere. The food was horrible. Meat and vegetarian dishes were kept together, with spoons for non-veg used in veg food, leading to us even finding a chicken bone in a vegetarian dish—completely unacceptable. Despite emailing our special dietary requirements in advance (and receiving assurance everything would be taken care of), nothing was catered for properly. The chef didn’t even know how to make basic paneer tikka, the one dish we requested. Service was consistently poor. A la carte meals took over 1 hour 15 mins, coffee 30-45 mins, and staff complained to us about fetching it, suggesting we cancel orders. On top of that, we were told corkage was KSH 1,000 per bottle for our own alcohol, but the bill arrived at KSH 3,000 per bottle—three times higher! We refused to pay this ridiculous overcharge. Housekeeping was equally sloppy, with extra bath towels never provided despite requests, and pool towels unavailable for hours nearly every day. Truly disappointing experience—vegetarians and those seeking good service, steer clear.