Westend Hotel

Hotel Western Matheran certainly makes a positive first impression with its very good property and equally good rooms. The aesthetics and upkeep of the hotel itself seem to be a strong point, promising a comfortable stay. However, the experience takes a noticeable downturn when it comes to dining. The food quality is reportedly not so good, which is a significant drawback for any getaway. This is further compounded by the fact that even a basic necessity like a drinking water bottle is charged at a steep Rs. 50. For guests staying longer, the repeated food menu within a two-day period and the lack of variety will likely lead to disappointment. Even the sweet dishes seem to miss the mark, described as not tasty. While the base food quality might be acceptable, the lack of flavor is a definite concern. Adding to these issues is the reported experience with the manager, who is described as "not a good person." While subjective, this suggests potential issues with service or guest relations. Considering these points, the reviewer strongly suggests that if possible, it might be best to avoid booking this resort. In summary: While Hotel Western Matheran boasts a pleasant property and comfortable rooms, the subpar food quality, high price for basic amenities like water, repetitive menu, tasteless desserts, and a seemingly unhelpful manager paint a concerning picture for a potentially enjoyable stay.

The area is kind of awful with geenary everywhere. It is nearly 4km to 5km far from the taxi point but I think it's worth it.

We had a great stay 💐place was amazing with good buffet Breakfast… and perfect in the nature ..