مراجعاتJalsa Beach Hotel & Spa

second time again good experience

Too far too expensive for too little. Food was terrible served cold everyday. Vegetables overcooked. Tomatoes if any overfried to burnt. No variety. No fresh fruits once or twice there were small discoloured bananas and moulded oranges.. Fish was chewy and chicken sauce looked vile. I lived on watermelon which l had to request from the kitchen everyday. Luckily when l request for this it was given to me but only very small only 4 pieces. Noise For the two weeks l was at this hotel l never slept a day. Dogs barking constantly every night from next door. Stray dogs on and around the hotel. One dog was drinking water from the pool. Not everyone is a fan of dogs. Could walk around the hotel without coming across 3-4 stray dog's. Not safe to walk around because of stray dogs. People dragging furniture early in the morning not sure if this was the maids. Complaint about a noise family that was waking up around 6.30am everyday and start talking loudly,not in English, child heard shouting mum. Beach There is no beach at this hotel. The hotel faces a lagoon which is very dirty. Tyres are used as the walls or water defenders. Walling to the left of this lagoon is so dirty full of plastics, bottles, tyres and weeds. Entertainment. There was not much entertainment going on two men responsible for this did nothing apart playing cards with one group of people French? Unfair treatment- there was a group of people who wore wrists band from the hotel who were being treated favourably than others. I saw the manager speak to this group of people every night like he was known to them but never once did the manager ever said hello or showed interest of speaking to me and my husband. Rooms were cleaned everyday which was good but there were a lot of small ants everywhere. There were lizards in my room and this petrified me. Teas. Was told tea and coffee was self service but many occasions l saw staff serving teas to certain people especially those with wrists bands. Drinks were overfilled orange juice tested nothing like juice but squash. The only food l enjoyed was when we went to a restaurant 5-10mins away. Not anyone l spoke to was happy staying at this hotel with other couples demanding to be moved to a different hotel. I could wait to get out of this hotel only two days in bearing l was there for two weeks. I will not recommend this hotel even to my worst enemy. I am well travelled but this is the worst all inclusive hotel l have been.

Wish I'd listened to the reviews! We booked a 'deluxe Seaview room' and yes while we had a gorgeous Seaview the room was basic at best. Old tired furniture, very poor lighting in the main room( virtually hanging off side of bed once it was getting dark as only bedside light!). There was a mini fridge in room but were told we would have to pay to have anything put in it. The restaurant was very tired and dingey. The 'food' was awful. Lukewarm and tasteless, frequently same for lunch as we had the previous night. Bread very dry, Pancakes served stone cold at breakfast and at pool on a tea time as snacks. Snacks available during day but again chargeable! Drinks mediocre. My husband caught his leg twice on broken tiles in various areas of the pool, not badly but enough to draw blood. As previously stated in another review we witnessed cruelty to the stray dogs that occasionally wandered onto the resort, they never bothered anyone as they were only looking for food. Surely the hotel could set up a corner in the grounds for food and water!! We got there on the Tuesday and by the Wednesday night I was contacting my tour operator asking to be moved, which unfortunately didn't happen. Absolutely no entertainment in hotel unless you were French. There was a board up offering full daytime activities which we never saw being offered and evening entertainment was very poor. The hotel has a lot of potential but noone seems to be interested in utilising it. Definitely won't be back and would not recommend. I forgot to mention the beach, if you could call it that. At times it was virtually inaccessible as rather than moving the seaweed that was washed in, it was piled up against the little jetty bit used to access the beach. There was quite a big pile by the time we left

This is the second time I have been here, was there 2024 July 10/07/24, 2nd time 02/07/25. The first time as a lone traveller, the second, I took my eldest son (21 year old). This resort is very quiet (loved it) if you want a quiet chilled out resort this is the place for you. If you want an activity filled holiday, this will not be for you. The staff are lovely, can't do enough for you. Rooms are rustic, clean and spacious. Pros: Chilled out Quiet Good food Rooms, clean Staff - excellent Grounds - Clean Lagoon Cons: This is a 3 star + hotel, do not expect 5 star Unfortunately attracts 2 star guests Entertainment is poor but acceptable The 2 entertainment lads like to play their own type of music (crap) Very French orientated There are a lot of reviews that say the food is bad, ignore! the food was very good, yes there isn't chicken nuggets and chips every night (perhaps go to Benidorm) Explore the island, it is beautiful, this resort is quiet, out of the way but a short bus trip to Flaque (approx. 55p) is worth every penny! Ignore the bad reviews, this is a lovely place. Remember.... if you want 5* then you will need to pay 5* prices. It's not rocket science!

excellent experience at the Jalsa Beach hotel. The room was comfortable. hotel situated in nice location with private beach.Excellent staff including reception,cleaning staff, and waiters. Good choice of food. Special mention to Vinisha, Diresh and Rajen the manager who regularly checked with guests about the service on offer at the jalsa.

I will start with the good. The rooms are nice and spacious and the female staff are cheerful. Unfortunately that is as good as it gets. Food: Having been on numerous all inclusive holidays i know the food is never going to be a la carte but the food here is bland and lukewarm. Not once has there been hot food, and you wont see a fresh tomato unless you specifically ask for one. Greek salads with no tomato and beef black bean without the key ingredient of black bean. Entertainment is not included for guests unless you are French. The beer is awful and we resorted to buying blue marlin from the supermarket instead of drinking the awful phoenix they gave on AI. Management don't like you enjoying yourselves and we had been warned for excessive noise as we were playing cards on the balcony and laughing after 11pm. There is no music around the pool, not even ambient music My advice to anyone wanting to visit mauritius is to visit but avoid this hotel at all costs. The hotel are very abusive to the few dogs and cats on the property, throwing stones and sticks at them despite them doing nothing wrong. Overall rooms are nice everything else is awful, do yourself a favour and avoid it.

Rather isolated hotel. You really need a car to visit beaches and nearby towns. There is one bus (286) twice an hour to the town of Flacq (market on Wednesday/Saturday) but the last return leaves at 5.00p.m. (4.30 at weekends). The lagoon is very picturesque but only a very small rocky and sandy beach. Rooms are spacious with decent balcony. Good power shower in bathroom but no shaver power point. Cleaning well done on daily basis. The food choices are not cordon bleu but of good international buffet standard. (curries the standout). There is an improved salad range and more vegetable and fresh fruit options now. Very good range of drinks especially cocktails. One minus was the number of stray dogs and sleep patterns can be disturbed. However, the staff were unfailingly helpful and efficient.

Hotel is small , friendly , beautiful , well kept gardens Good pool, rather cold though Good sun loungers Lovely and clean Shame they have lost some beach to nature , this needs some work , old tyres , is not an appealing look Beautiful lagoon Good choice of food Extremely helpful and friendly staff Entertainment ok Gym is rather old and over crowded Massage was lovely , worth the money Rooms a little tired, some small touches , eg: extra pillows, towels, dressing table mirror , more lights , proper chairs , balcony chairs, sun beds , etc , would make it a more pleasing, experience Couple of stray dogs ,around , would be nice if the hotel supplied water for them and waste food , at night ,in a certain area maybe . Enjoyed our stay , the staff make you feel so welcome , they can’t do enough for you , full credit to them . The boathouse is a let down , you can apparently use the paddle boats , canoes , free of charge BUT it is too windy , water to high , water to low So you actually, never get to use them The workers sit in there all day , doing nothing , they could be useful and clean the plastic from the side beach This lets the hotel down and needs addressing . A beautiful place , just a few small changes and it would be great

Just back from an 8 night stay at this hotel. Had a great stay, the staff were always very attentive and lovely. The grounds were well kept & plenty of space to spend time in the sun. The small beach area (pictured below) was great to walk along or sit at with lovely white sand. The food choices were what you’d expect of a 3 star hotel, varied enough & always tasty so we were happy. Very spacious room (120) and always kept very clean by maids. I see people moaning about bugs in other reviews but at the end of the day it’s a tropical island in the Indian Ocean. The most we saw was wee lizards living in the grass outside! Overall I found nothing to complain about, and had a great relaxing week. Thanks to everyone at Jalsa :-)

We spent a few days here at this hotel and thoroughly enjoyed our stay. Rooms were spacious and very clean. The staff was friendly and the view of the ocean was lovely. The pool was very clean too. We'd be happy to come back in the future.

Just returned from a 2 week stay at Jalsa. Having read all previous reviews, I’ll make my own opinion. It’s a 3 star hotel, in a hot country! We had a lovely time. Staff very friendly and try to please you at every turn. We found the food ok & edible. The drinks were plentiful. Very large room and clean. (307) Boat house (Youdish) very helpful in organising trips, far cheaper than the Reps. didn’t use Spar facilities so no comment. it was their winter, although still very warm, a few quick showers and warm wind most days. In conclusion, would I return, yes. Just because it says AI, a 3* hotel will not be the same as 5*. The holiday price reflects this.

This could really be a very good hotel if changes were made. My wife and I arrived at about 7pm after a long boring flight, we were quickly booked in and showed to our room which was quite large and looked very nice, room 118. We were told the restaurant was open so we dumped our bags and headed past the pool to the restaurant. We were so tired we never noticed our food. On return to our room we noticed two mice just outside our room patio door, but as they were outside we thought nothing of it. During the night I heard scratching but ignored it. The food in the restaurant was not good, very poor quality and not hot enough. At night in our room a mouse ran out of the shower room In front of us we opened the door and it went out, later my wife went into the shower room to see a mouse in the shower and it escaped behind the sink. We contacted reception who moved us up a level for the night, not much sleep that night. The next day we asked to see the manager for a room swap he was very rude and arrogant and said that it should be expected in a warm country, if we wanted to stop them getting in keep the door closed and put towels down at the bottom of the door! He then showed us to a different room 110. He wasn't pleasant at all and when I said people were saying that if mice were in the rooms they could also be in the restaurant and kitchen. The manager got a bit irate at the suggestion and told us there was no chance of that happening. The next day at lunch a woman on the table next to us screamed and two mice ran through the restaurant. When the manager came he saw us and looked very embarrassed and angry. The manager I was told later was the restaurant and food manager. We received no apology at all from the manager at all. He thought it was the guests fault for daring to open the patio doors. The restaurant looked nice, but the food was of very poor quality probably the worst we have encountered at an all inclusive hotel. Only one person who we spoke to said the food was ok. Even a rep told me everyone complains about the food. Drinks are limited in choice. Coffee terrible. The pool area was about the best part, very sociable. The female staff were really happy and friendly especially Coosie*. Who were brilliant. The men were good but not as friendly. Would we recommend this hotel. No

Rien à redire sur l’hôtel , pas de plage , pas assez de transat , le buffet le plus petit de mes nombreux voyages répétitifs Mais je ne suis cru dans un Ehpad Pas d’ambiance , retirer de tout En un mot je ne recommande pas Même le taxi était étonne de la destination

Loved the size of the hotel, everythings was within a couple of mins walking distance. Gardens, pool, large rooms, staff, poolbar all great. Not a lot of choice of dishes in the restaurant, but what there was, was really nice, and well cooked. In the evenings there is only 1 bar open, which is upstairs with a nice big outside terrace. But not suitable for people with walking difficulties., steps are quite steep. The pool bar had 2 lovely seating areas, which are well lit all night but the bar shuts at 7pm. The biggest let down of this hotel is the lack of a beach, everyone nicknamed the Hotel Jalsa NO Beach, it was like a tyre scrapyard. pictures of the beach online are very deceiving, especially on the TUI website, and the Hotel's own website.