مراجعاتHarper Wahid Hasyim Medan by Aston

رد من مكان الإقامة: Dear Mr. Apul Sinurat,Warmest greetings from Harper Wahid Hasyim Medan.Thank you very much for taking the time to share your kind review. We are truly delighted to know that you enjoyed the great ambiance of our hotel, the peaceful location, the friendliness of our staff, and the cleanliness of your room.Your appreciation means a lot to us and will surely be shared with our entire team, who are always committed to delivering heartfelt service and a memorable stay experience. Knowing that our efforts have contributed positively to your visit is the greatest reward.We truly hope to have the pleasure of welcoming you back in the near future for another comfortable and enjoyable stay with us.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Valued Guest,Warmest greetings from Harper Wahid Hasyim Medan.First and foremost, I would like to sincerely thank you for taking the time to share your feedback regarding your recent stay with us. We truly value all forms of guest feedback as it allows us to continuously improve our services and facilities.While I am pleased to learn that you found the service from our team to be decent, I am truly concerned to hear about the inconveniences you experienced with the room condition and the challenges regarding the air quality and noise disturbance. Please accept my sincerest apologies for the discomfort caused.Your comments regarding the sunken bed, hallway odor, and noisy air conditioning have been duly noted and discused with our respective departments for immediate review and corrective action. Regarding your experience with the smell of cigarette smoke, we deeply regret the inconvenience this has caused you. While we strictly enforce a non-smoking policy in designated areas, we acknowledge that situations like this can occur, and we will certainly reinforce our monitoring procedures to prevent such incidents from affecting our guests' comfort in the future.Please rest assured that your feedback is being treated with the utmost seriousness, and necessary steps will be taken to enhance both the room quality and the enforcement of our non-smoking policies.We hope to have the opportunity to welcome you back in the future, and allow us to restore your trust in our commitment to providing a comfortable and enjoyable stay.Thank you once again for bringing these matters to our attention.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Mr./Mrs. Kenny,Warm greetings from Harper Wahid Hasyim Medan.Thank you for taking the time to share your experience during your stay with us. We truly appreciate your kind compliments regarding the friendliness of our Front Office, Housekeeping, and Breakfast teams. Your positive feedback serves as valuable encouragement and motivation for our entire team to continue delivering the best service to all our guests.We would also like to sincerely thank you for your constructive feedback regarding the taste of our breakfast menu. Your valuable input is highly appreciated as part of our continuous efforts to improve the quality of our products and services. Please accept our sincere apologies for the shortcomings you experienced regarding the food taste. We have addressed this matter with our Food & Beverage team and an evaluation and improvement process is currently underway, including a review of our food taste standards.Once again, thank you for your trust in choosing Harper Wahid Hasyim Medan as your accommodation of choice. We look forward to welcoming you back in the near future and providing an even more memorable stay.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Mr/Ms. Farra Jf.,Thank you very much for taking the time to share your kind review.We are delighted to know that you found our hotel comfortable and appreciated our strategic location. Your recommendation means a great deal to us, and it serves as a wonderful encouragement for our entire team to continue delivering excellent service and hospitality.We truly hope to have the pleasure of welcoming you back to Harper Wahid Hasyim Medan for another memorable and enjoyable stay in the near future.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Mr. M Bagus,Thank you for taking the time to share your positive review with us. We are delighted to know that you enjoyed the atmosphere of the room and appreciated the entertainment facilities, especially the TV equipped with Netflix access. Your comfort and satisfaction are our top priorities, and feedback like yours truly motivates our entire team to continue delivering exceptional service.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are delighted to hear that you appreciated the cleanliness of our hotel, the comfort of our high-quality mattress, and the level of service provided by our team. Your kind words serve as a great encouragement to continue delivering the best possible experience for our guests.We also take note of your comment regarding valet parking. Please be assured that your feedback is valuable to us and will be carefully reviewed as we continuously strive to enhance our facilities and services.It was a pleasure having you with us, and we sincerely hope to welcome you back for an even better stay in the near future.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Kepada tamu kami yang terhormat, Salam hangat dari Harper Wahid Hasyim Medan! Terima kasih atas ulasan singkat dan sangat positif yang diberikan,kami senang mendengar bahwa Anda menikmati suasana kamar dan pelayanan yang kami sediakan,sesuai seperti yang diharapkan dan membuat Anda merasa nyaman. Kepuasan dan kenyamanan tamu adalah prioritas utama kami, dan ulasan positif yang diberikan semakin memotivasi kami untuk terus memberikan pelayanan terbaik bagi semua pelanggan. Kami juga senang mengetahui bahwa Anda menikmati lokasi strategis kami yang memang dekat dengan berbagai tempat kuliner khas Medan, termasuk Durian Ucok yang legendaris. Kami harap hal ini menambah pengalaman yang positif selama Anda menginap di Harper Medan.Sekali lagi, terima kasih telah menjadi tamu istimewa kami. Kami sangat menantikan kedatangan Anda dan keluarga kembali di Harper Wahid Hasyim untuk pengalaman menginap yang lebih istimewa di masa mendatang. Salam hangat, Tri Abdi Syahputra RDM/Hotel Manager Ic

رد من مكان الإقامة: Kepada tamu kami yang terhormat, Salam hangat dari Harper Wahid Hasyim Medan. Terima kasih atas ulasan positif Anda mengenai pengalaman menginap di Harper Wahid Hasyim Medan. Kami senang mengetahui bahwa pelayanan, fasilitas, serta kebersihan kamar sesuai seperti yang diharapkan. Apresiasi Anda menjadi motivasi bagi kami untuk terus meningkatkan kualitas layanan dan kenyamanan menjadi lebih baik lagi. Sekali lagi terima kasih sudah tinggal bersama kami dan kami menunggu kedatangan Anda dan keluarga kembali di Harper Medan dengan pengalaman yang lebih sempurna. Salam hangat, Tri Abdi Syahputra RDM/Hotel Manager Ic

رد من مكان الإقامة: Yth. Bapak Eggy Achsan,Terima kasih sudah meluangkan waktu Bapak untuk berbagi pengalaman selama tinggal di Harper Wahid Hasyim Medan! Kami sangat senang mengetahui bahwa Bapak merasa puas dengan layanan dan fasilitas yang kami sediakan. Ulasan singkat tapi penuh makna ini menjadi motivasi besar bagi seluruh tim kami untuk terus memberikan pelayanan terbaik kepada setiap tamu. Kami sangat berharap dapat menyambut Bapak kembali dalam waktu dekat dan memberikan pengalaman menginap yang tak kalah istimewa di kesempatan berikutnya. Jika ada hal lain yang Bapak butuhkan di masa mendatang, jangan ragu untuk menghubungi kami langsung. Salam hangat, Tri Abdi Syahputra Hotel Manager Ic

رد من مكان الإقامة: Kepada tamu kami yang terhormat, Salam hangat dari Harper Wahid Hasyim Medan! Terima kasih telah meluangkan waktu untuk berbagi pengalaman Anda bersama kami. Kami sangat senang mengetahui bahwa Anda merasa nyaman selama menginap dan memberikan apresiasi terhadap kualitas layanan kami. Kenyamanan dan kepuasan tamu adalah prioritas utama kami, dan ulasan positif dari Anda semakin memotivasi kami untuk terus memberikan pelayanan terbaik untuk tamu kami yang berharga seperti Anda. Sekali lagi kami mengucapkan terima kasih sudah menjadi tamu kami,kami berharap dapat kembali menyambut Anda di Harper Wahid Hasyim Medan dalam waktu dekat untuk pengalaman menginap yang lebih istimewa. Salam hangat, Tri Abdi SyahputraRDM/Hotel Manager Ic

رد من مكان الإقامة: Dear Mr/Ms. Andalusia,Warmest greetings from Harper Wahid Hasyim Medan.Thank you for sharing your positive feedback with us. We are thrilled to hear that your experience was nothing short of "Super Good." Your kind words truly inspire our team to continue delivering exceptional service to all our valued guests.We look forward to the pleasure of welcoming you back for another outstanding stay in the near future. Should you need any assistance or have special preferences for your next visit, please do not hesitate to let us know.Kind regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Mr./Ms. Cunz,Thank you for sharing your wonderful feedback with us. We are delighted to hear that you found our rooms nice and spacious, as we take great pride in providing our guests with a comfortable and enjoyable experience.Your kind words mean a lot to us, and it’s an honor to know that you plan to return to our hotel. We eagerly await the opportunity to welcome you back and provide you with an even more exceptional stay.Should you need any assistance or have specific preferences for your next visit, please do not hesitate to let us know.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Our Valued Guest,Thank you for sharing your feedback regarding your recent stay at Harper Wahid Hasyim Medan. We are pleased to know that your experience met your expectations. Your satisfaction is our priority, and we are committed to continuously enhancing our services to ensure every stay is even more enjoyable.We hope to have the opportunity to welcome you back in the near future. Should you have any specific requests or suggestions for your next visit, please do not hesitate to let us know.Warm regards,Edi SuprayetnoHotel Manager

رد من مكان الإقامة: Dear Mr. Jeff,Thank you for sharing your wonderful review and for choosing Harper Wahid Hasyim Medan during your stay. We are thrilled to hear that you enjoyed our convenient location, delightful breakfast, and the hospitality of our staff. It’s always our priority to ensure our guests have a memorable experience.We look forward to welcoming you back on your next trip. Please do not hesitate to reach out if there’s anything we can do to make your future stays even more enjoyable.Warm regards,Edi SuprayetnoHotel Manager