تقييمات الضيوف InterContinental Melbourne The Rialto
8.7/10
جيد جداً
74 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are delighted to hear you enjoyed various aspects of the hotel such as the architecture, buffet breakfast at Alluvial Restaurant and customer service. However, we are sorry to hear that your stay did not meet your expectations and have addressed your concerns regarding the room amenities with our team. We value you as our guest and hope to welcome you back in the future.Warm regards,InterContinental Melbourne The Rialto
Chuan Koon
غرفة بريميوم 1 كينج و إمكانية الدخول إلى صالة النادي
تم التسجيل الوصول يناير 2025
العائلات
10 تقييم
9.5/10
مميز
تم النشر في 5 مارس 2025
Love the lounge access!
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us at InterContinental Melbourne The Rialto. We look forward to welcoming you back in the future.Warm regards,ImterContinental Melbourne The Rialto
مستخدم مجهول
سرير كينج سايز كلاسيكي
تم التسجيل الوصول فبراير 2025
مسافرون لغرض العمل
14 تقييم
8.0/10
جيد جداً
تم النشر في 4 مارس 2025
Room was ok and on the dark side. Furnishing like table and bathroom looks slightly dated. Water in shower took a while to heat up. Far from tourist street but very close to southern cross stations.
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are delighted to hear you enjoyed various aspects of the hotel, specifically the hotel's heritage and breakfast experience. We look forward to welcoming you back for another memorable visit.Warm regards,InterContinental Melbourne The Rialto
مستخدم مجهول
غرفة كلاسيكية بسريرين مفردين
تم التسجيل الوصول يناير 2025
العائلات
5 تقييم
10.0/10
متميز
تم النشر في 14 فبراير 2025
挺好的,酒店早餐大廳很有特色
ترجمة
gowanchaidotcom
سرير كينج سايز كلاسيكي
تم التسجيل الوصول ديسمبر 2024
الأزواج
3 تقييم
7.5/10
تم النشر في 2 فبراير 2025
We stayed altogether three nights here. The hotel was converted from a historical building dated back to 1890s . We enjoyed the stay-included breakfast at Alluvial restaurant. It got charming vibe. the King Classic room we stayed is spacious consider it is in zone 1 of Melbourne. The hotel is in walking distance to many of the Melbourne city attractions we are even able to take some rest in the room in our planned city walking trip in the middle of a very hot summer sunny day.
The bathroom provides Byredo toiletries which we like. However, the decor is a bit dated and need refreshing and we are not happy with the service level of the staff. For example, the phone handfree function is not working properly; the safe is according to the hotel "in the process of replacement" and not working either; the call to "Instant Service" for help often took more than 5-seconds ring especially during the night time. There is even a false fire alert during one of the morning time of our stay. I doubt it is a standard of Intercontinental hotel or a 5-star rated hotel.
For whom consider staying at this room type of this hotel, please note the windows is fixed and facing the hallway so the room has 1. no natural sunlight 2. no fresh air and 3. needs closing the curtains all the time if you prefer privacy. Another point worth noting is the bathroom floor is very slippery after bath, I would call it a death trap if you wear the one-off slippers that is provided in the room as you can easily get a slip and fall on the bathroom floor even for a grown adult.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are sorry to hear your stay did not meet your expectations. We have addressed your concerns with our team to ensure this does not happen again. Your experience is important to us and we are disheartened that we did not deliver the exceptional stay you deserve. We value you as our guest and would be grateful for the chance to welcome you back in the future.Warm regards,InterContinental Melbourne The Rialto
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سرير كينج سايز كلاسيكي
تم التسجيل الوصول أكتوبر 2024
العائلات
7 تقييم
10.0/10
متميز
تم النشر في 16 يناير 2025
出行方便,推薦
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are delighted to hear you had a wonderful experience. We look forward to welcoming you back to the hotel for another memorable visit.Warm regartds,InterContinental Melbourne The Rialto
Nashuaiqidenanren
غرفة بريميوم 1 كينج و إمكانية الدخول إلى صالة النادي
تم التسجيل الوصول أكتوبر 2024
مسافرون لغرض العمل
7 تقييم
10.0/10
متميز
تم النشر في 14 يناير 2025
市中心,非常便利
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are delighted to hear you had a wonderful experience. We look forward to welcoming you back for another memorable visit.Kind Regards,InterContinental Melbourne The Rialto
MaRo SAMXDECN
1 King Premium Club Lounge Access with Separate Bath
تم التسجيل الوصول نوفمبر 2024
الأزواج
15 تقييم
9.5/10
مميز
تم النشر في 5 يناير 2025
Das Hotel ist gut gelegen und bietet einen guten Startpunkt für diverse Aktivitäten.
Das Personal ist aufmerksam und äußerst freundlich und hilfsbereit.
Von Nachteil ist die Hotelmusik die ca. gegen 6 Uhr morgens startet.
Frühstück und Lounge waren angemessen.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us at InterContinental Melbourne The Rialto. We look forward to welcoming you back.Warm regards,InterContinental Melbourne The Rialto
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We look forward to welcoming you back for another memorable visit.Warm regards,InterContinental Melbourne The Rialto
Denis Ushakov
سرير كينج سايز كلاسيكي
تم التسجيل الوصول نوفمبر 2024
الأزواج
60 تقييم
10.0/10
متميز
تم النشر في 30 ديسمبر 2024
Останавливались на Рождество и остались очень довольны! Прекрасное расположение, все рядом и пешком! Отель исторический, красивый, просторные номера с рабочей зоной. В номере есть все необходимое, включая кофемашину, богатый минибар (счёт за который нам в связи с рождеством простили!)
Отличные завтраки и ужины в ресторане отеля.
Единственное, в отеле нет своей парковке- нужно парковаться на соседних улицах, что небезопасно для оставляемого в машине имущества (убедились на собственном опыте)
Отдельное большое спасибо ms Lara (duty manager), которая смогла решить наши проблемы с полицией, сами бы мы не справились совершенно, особенно в Рождество. Ваша помощь была неоценима !
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are delighted to hear that you had a wonderful time. Your feedback inspires us to continue delivering exceptional service and we look forward to welcoming you back for another memorable visit.Warm regards,InterContinental Melbourne The Rialto
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your recent experience with us at InterContinental Melbourne The Rialto. We genuinely appreciate all feedback as it helps us to continually improve the level of service we provide. We are truly sorry to hear that your stay did not meet your expectations. We have addressed your concerns with our team to ensure this does not happen again. If you are open to it, we would love the opportunity to speak with you directly to discuss your experience in more detail and find a way to make things right. We value you as our guest and would be grateful for the chance to welcome you back in the future. We are confident we can provide you with the luxury experience that you expect and deserve.Warm regards,InterContinental Melbourne The Rialto
مستخدم نزيل
غرفة كلاسيكية بسريرين مفردين
تم التسجيل الوصول أكتوبر 2024
العائلات
4 تقييم
10.0/10
متميز
تم النشر في 1 ديسمبر 2024
環境非常好,出行也很方便,餐食不錯
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay at InterContinental Melbourne The Rialto. We look forward to welcoming you back for another memorable visit.Warm regards,InterContinental Melbourne The Rialto
Tony_T666
سرير كينج سايز كلاسيكي
تم التسجيل الوصول أكتوبر 2024
الأزواج
4 تقييم
8.0/10
جيد جداً
تم النشر في 30 نوفمبر 2024
餐廳比較有特色,核心優勢是地理位置好
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay at InterContinental Melbourne The Rialto. We are delighted to hear you had a wonderful experience, specifically your dining experience at Alluvial Restaurant. We look forward to welcoming you back for another memorable visit.Warm regards,InterContinental Melbourne The Rialto
مستخدم نزيل
غرفة كلاسيكية بسريرين مفردين
تم التسجيل الوصول أكتوبر 2024
العائلات
14 تقييم
7.5/10
تم النشر في 15 نوفمبر 2024
床太軟,枕頭太硬,要枕頭説沒有,窗户對這走廊,有人走來走去
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your feedback and for choosing to stay with us at InterContinental Melbourne The Rialto. We are sorry to hear your stay did not meet your expectations. We have addressed your concerns with our team. We value you as our guest and would be grateful to welcome you back in the future.Warm Regards,InterContinental Melbourne The Rialto