Spa Hotels in Melbourne

Excellent location. All branded shoppings & fine dinings are within walking distance. Hotel staff are extremely friendly & helpful. l would rate their service better than those from Park Hyatt Melbourne. Only complaint was the poor sound proof. l can hear noices from neighbouring room clearly. This is a let down that the hotel gotta look into it.

We stayed altogether three nights here. The hotel was converted from a historical building dated back to 1890s . We enjoyed the stay-included breakfast at Alluvial restaurant. It got charming vibe. the King Classic room we stayed is spacious consider it is in zone 1 of Melbourne. The hotel is in walking distance to many of the Melbourne city attractions we are even able to take some rest in the room in our planned city walking trip in the middle of a very hot summer sunny day. The bathroom provides Byredo toiletries which we like. However, the decor is a bit dated and need refreshing and we are not happy with the service level of the staff. For example, the phone handfree function is not working properly; the safe is according to the hotel ”in the process of replacement” and not working either; the call to ”Instant Service” for help often took more than 5-seconds ring especially during the night time. There is even a false fire alert during one of the morning time of our stay. I doubt it is a standard of Intercontinental hotel or a 5-star rated hotel. For whom consider staying at this room type of this hotel, please note the windows is fixed and facing the hallway so the room has 1. no natural sunlight 2. no fresh air and 3. needs closing the curtains all the time if you prefer privacy. Another point worth noting is the bathroom floor is very slippery after bath, I would call it a death trap if you wear the one-off slippers that is provided in the room as you can easily get a slip and fall on the bathroom floor even for a grown adult.

The location is great, close to tram and train, there’s a big supermarket nearby. The downside is the room cleaning, we stayed for 4 nights, they have forgot to empty our full rubbish bin some days and we found hairs on the new towels and bed sheets.

clean and lovely hotel. hotel staff was very friendly and accommodative to our request as well. highly recommended to stay at this accommodation

I want to give this hotel 10 stars!!! I booked a 6-night stay in Melbourne on a business trip. I was really satisfied with the stay and felt friendly and loved~ 1. The location of the hotel couldn't be better. It is just behind Melbourne Town Hall. You can walk to Collins Street, City Center and Chinatown for shopping and dining. There are two large parks in front and next to it, and there are full of coffee shops opposite 2. The hotel has a guide dog named Mr. Walker, who was raised by the Victorian Guide Dog Organization. He came to the hotel when he was over 1 year old and became the guide dog ambassador of the hotel! He patrols the lobby for one hour every day from Monday to Saturday at 10:30 am and 15:30 pm! Help special people in need. The dog was raised by the staff's love. He is now over nine years old and very strong. He is quiet at work and very lively after work. The staff said that he would go for a walk, take a bath and sleep after dinner every day. 3. The staff are very friendly and answer all questions. There are also several Chinese staff members who are expected to provide better help. 4. The hotel room is too big, much bigger than several accommodations of the same brand and price in Australia! 5. The hotel has its own tennis court, which is charged by the hour, but I didn't go there. It looks very big from the room. 6. The sanitation is super good. The auntie cleans up every time and provides drinking water. This is my first time in Melbourne. It's a really great city! I will come to see this dog named Walker again.

I thoroughly enjoyed my stay and would stay there again. The room was clean and had everything I needed. I liked the look of the interior and corridors as well. The pool was nice and clean. The location is good, not far from a few different tram stops. It’s also convenient to walk around the whole central area.

Great location but there was mold in the shower, not very clean. The room was so far from the elevator. Breakfast buffet is average, nothing special. They did manage to give me an early check-in last minute, so it wasn't too bad.

** ****** *********** 910734730@.com 10/4/2025 Dear Pegasus ApartHotel I had the pleasure of staying in Room 1215 at your hotel apartment from April 4th to April 12th. During this time, I experienced the exemplary service of Pegasus ApartHotel, which compelled me to write this letter to express my deepest gratitude. From the moment I entered the apartment, I was captivated by its warm and inviting atmosphere. The room was tastefully decorated, blending modern style with the comfort of home. Every detail reflected your commitment to quality and attention to guest satisfaction. I would especially like to commend the efficiency and professionalism of the daily housekeeping service, which consistently elevated my stay. Over the seven days at your establishment, I was deeply impressed by the passion and professionalism of your team. Every staff member prioritized guest needs, demonstrating both a strong sense of responsibility and exceptional service skills when addressing inquiries or offering recommendations. Such dedication is truly rare in today’s fast-paced world and has left me with cherished memories. This marks my third stay at your hotel, and the outstanding experience has motivated me to extend my stay further. I would like to extend special thanks to your front desk team for their meticulous service, which made me feel at home even while abroad. This experience not only enhanced the quality of my trip but also inspired me to wholeheartedly recommend your establishment to friends and family seeking high-quality accommodations. May Pegasus ApartHotel continue to thrive and create unforgettable experiences for more guests in the future. Warm regards ** ******

Nice room, nice location, nice service. We arrived at ten o'clock and were given a room directly. The room was very clean, with two single beds. We were 4 people, 2 big and 2 small.

Such a great, convenient location. Even though our roo was on the 7th floor and faced Spencer St, it was so quiet. Having the train station opposite proved ideal and it's proximity to the cbd and all it has to offer, made our stay great. Little cage over the road does a great breakfast. Don't forget to go explore Hardware Lane... we will be back for longer next time. Got a great deal on Trip.com too!!