Caybeach Meloneras

Apartment was lovely and clean , cleaning staff were lovely , but at meal times staff weren’t very friendly and reception staff weren’t friendly and the food wasn’t great . not many English there , mostly German and Spanish . Was our first time in grand canaria and wouldn’t go back . Very disappointed!

Es la tercera vez que venimos y genial. Ambiente tranquilo y acogedor. Ideal para venir en familia. Instalaciones estupendas, limpias y buen cuidadas. Volvemos seguro.

Another lovely relaxing holiday at this perfect hotel. Friendly staff and great location. Rooms improve every year. Nice buffet restaurant and great choice of alfresco restaurants within a ten minute walk. Some daytime and evening entertainment for those who want it.

We’ve stayed at Cay Beach Meloneras before, but sadly this second visit will be our last. The biggest disappointment was the reception staff—unfriendly, unhelpful, and generally unwelcoming throughout our stay. It was a stark contrast to the cleaning staff, who were genuinely lovely and always greeted us with a warm smile. The reception team could definitely learn a thing or two from them about basic hospitality. Our room was clean, thanks to the excellent housekeeping team, but it’s clear the accommodation is in need of renovation. Fixtures and furniture felt tired and dated, which took away from our comfort. To make matters worse, the main pool was closed for renovations for two days during our stay—without any prior warning. For a resort like this, clear communication should be the minimum. It completely disrupted our plans and added to our growing disappointment. In the end, we were so unhappy that we left early and checked into a superior hotel for the final three nights of our holiday. It was a relief to move somewhere that met our expectations. Cay Beach Meloneras has definitely lost our trust, and we won’t be returning.

Sauber, weitläufig. Zum Strand 30 min. Der junior Chef ist allerdings ein absoluter... hat das Restaurantpersonal angemotzt, u.E. nicht nötig. Es gab nämlich nichts zu meckern. Grüße an Mario, ein Koch und wir können die Anlage empfehlen.

This was our 2nd visit see my previous review in Dec 24. Overall we were pleased, the pools are lovely esp the quiet pool. We like the bar and eve entertainment but it finishes early around 10pm. Its about a 15 min walk to restaurants. There are some local ones along the front turn right which are ex value overlooking the beach. La Proa and sunset view cafe up the steps to name a few plus a great ice cream bar. We did have some issues our air con was noisy and our shower kept going hot and cold room 4102. I had requested our previous room but it wasnt available. The cleaning staff work hard. I would return but will probably go for an apt nxt time rather than the room only option which is upstairs.