سي سايد بالم بيتش

This holiday was organised to celebrate my daughters 21st birthday. We couldn't have asked for anymore the food the hospitality the room excellent.

Staff were exceptional e.g. their care on my birthday and attention to detail in general went above and beyond: Nicole Schaffers (General Manager) - A very visible presence in their public facing role, very friendly, efficient, engaged in conversation with us and was great on my birthday Lelianne Bakens (Exec assistant manager) - Outstanding, warm, personable, great with the guests, welcoming and spoke to us regularly, fantastic on my birthday; went above and beyond Victoria (Front of house) - Even though only briefly in role was excellent with guests, friendly, personable, efficient and always ready to assist Lisa - Even though finishing brief internship soon was excellent with languages and assisting guests, friendly, personable, efficient and always ready to assist Christian (Front of house) - Outstanding, warm, personable, great with the guests, welcoming and spoke to us regularly; went above and beyond Yaiza (Reception) - Went above and beyond when we requested to change room as positioned above children’s play area; friendly, and efficient Alexey (waiter) - brilliant with guests and excellent with languages; remembered our regular drink and food requests Andrea (bar africano) - brilliant with guests and great with languages Filipe (waiter) - brilliant with guests and remembered our regular drink and food requests Fran (waiter) - excellent with guests Adrian and Jose (Pool service) - Both went above and beyond in efficiency, friendliness and service Fernanda (Maid) - Went above and beyond generally and specifically on my birthday; lovely and warm and offered excellent service *Pools were clean, great temperature in meditation pool in particular, and a good variety of sizes; pool staff were excellent and efficient *Maid service excellent e.g. Fernanda’s service particularly on making my birthday special *Reception - Yaiza changing our room straight away due to being positioned above children’s play area and Christian was great too on our departure *Beautiful gardens *Excellent restaurant eating areas *Toilets and facilities - excellent cleanliness Food was on one hand excellent but there were some drawbacks (see areas for improvement below) e.g. Barbecue buffet nights were excellent, and breakfast could not have been better *Areas for improvement - Food: Excellent on barbecue buffet nights and excellent breakfast experience; 3 course meals delivered on Monday, Wed, Fri and Sat: As a personal preference we would much prefer a buffet every day that offers a wider range and gives more control over tastes Dress: In this modern age (and particularly during the summer months) men wearing smart shorts should be allowed in the restaurant for dinner (as is the case in the other seaside hotels we have visited). We understand the need to uphold standards but we don’t think standards would slip and in fact guests would be more grateful. It’s ludicrous to say long casual jeans can be worn, but smart shorts can’t. E

So this was my fourth stay at the Seaside Palm Beach, and it gets better and better every time. I love the fact that many of the staff members continue working there. And when they recognise you - well thats the best. I adore the suites, and both sides of the hotel have equally great views. Sea and sand-dunes on one side, and the stunning garden and pool on the other side. I also prefere the beige/brown designed rooms, however, thats just a matter of taste. The main restaurant is great and the African bar is perfect for lunch. I have always puchased halfboard, and this last time I did the all inclusive which came at a great price. I cant wait to go back.