Hilton Molino Stucky Venice

We booked this hotel specifically for the pool… we got there and the pool was closed for repair — we were not notified prior to our stay otherwise we would’ve cancelled and stayed elsewhere. Then when we checked out the manager said we could’ve gone to use the Marriot pool… nobody brought this option to our attention — apparently she said ‘I should’ve asked guest services’ I said ‘ I’m not a mind reader.’ she said it was not possible to tell everyone’ I said ‘it would’ve been at check in!’ Just infuriating!  The view from the room was terrible - asked to move but they were fully booked. We had booked and paid for an upgraded room - I don’t believe we got it. Didn’t have a TV remote took asking 3 times to get one (on our last day)  Breakfast was not worth the money. Did not cater well for healthy eaters.  Definitely not worth £1,000 for 3 nights!  We’d called prior to ask where the best place to park and get transport was - whomever we got to speak to was not helpful at all.

屋頂游泳池超級漂亮，風景極美，房間洗漱間都可以看到拉貢河的美景，很滿意

有點吵 個印不好 早餐一般

Everything is great, especially Hilton have private boat to San Marco and everywhere . So convenient, if not then will be more complicated and expensive. Staffs are friendly, breakfast can improve or upgrade . Will highly recommend.

Good hotel in beautiful spot. The 40min intervals between boat service back to the hotel is a little problematic, especially if very busy. Good stay, great breakfast included.

房間乾淨整潔，空間比較大，景觀很好，每天有接駁船來回主島，非常方便。到火車站單程10歐，酒店門口等就行，總體來説非常好