Hotel Belleza

really bad exprience，the hotel has been charge us without any authorization or notification. on the first day, we check in, they charged us US25 without any invoice/notication/authoization. and when the last day check-out, we asked if we can enjoy free late check-out, they said yes. then we stayed around 1 hour longer. when we come back to our country, we found that there is an unknown charge. Trip.com helped me to negotiate with them. they said it is the late check out charges. by the way, it is unreasonable, because the transaction was on the first day we check in. and we just ask for late check out on the last day (the 5th day), how come the hotel can predict we will ask for that and charged us first? non-sense. beside the date of transaction, if there is a charge, they must give us notification/receipt, but nothing....

미이애미 사우스 비치 근처이며 대중 교통도 아주 편리한 위치입니다. 호텔룸은 넒고 쾌적했으며 주방에 모든 것들이 잘 갖춰져있어서 편리했습니다. 전자렌지도 있어서 간편식으로 아침식사하시도 좋았습니다.

Good location. Provides baggage keeping services. Free coffee 8am-12pm. 5-10mins walk distance have CVS, restaurants and coffee shops. 10mins walk distance to the beach side/ Lincoln Rd. The Room condition was old. Room floor was not really clean. My room is double bed room, it’s no table and chair. There is no plug location, so I need to move the bed to find the charging location.

NO POOL, NO QUICK ON THE GO BREAKFAST, UPGRADES DEFINITELY NEEDED. WAS SUPPOSED TO HAVE A KITCHEN DIDN’T HAVE THAT