Bella Casa Hotel

They need to work on every aspect on this hotel.

The hotel is under renovation, which is not reflected in any of the pictures, descriptions, or commentaries. The staff are pleasant, and responsive when asked for assistance. My first room was small, dark and musty smelling, and the door didn't close firmly, it looked as if it had been kicked in. My second room was better, although was still musty and very dated. Not really the value for money, due to the renovation, there is construction debris in most areas of the hotel, the pool water was murky and I wouldn't considered swimming in it, the breakfast buffet was very limited, no fresh brewed coffee, and not very appetizing. It was impossible to cancel the reservation and try to move to a better hotel. I travel a lot, and this is about the worst I have stayed in - particularly as nothing was as advertised. The lobby is fully renovated and if the rest of the hotel has the same level of finishing it will be great - in the meantime - spend your money elsewhere.

Unsafe to stay. I was offered a spacious room, but all walls were covered with mushrooms and mold. I was allowed to change. Second room had the same issue. No room comes with a safe, doors were easy to open even without card, the echo from the hall is so strong that you hear every little step at night, making it hard to sleep. People stay often awake to chat in the hall and party, annoying for people who need to rest. Breakfast was the absolute basic and only nescafe was served. Dining at night was unavailable. My security advisor contacted me to request me to move out cause the analysis conducted showed the hotel was unsafe. I stayed non the less, but it was a mistake. Felt unsafe at night.

I rate this hotel up to 3 stars because of few reasons, one of which caused me an early checkout, I checked out of this hotel early due to the fact that I saw a living rat in my hotel room, which was a terrible experience! The staff at the hotel were very friendly and helpful, everyone was polite and respectful. The location is great, I recommend proper cleaning and maintenance of various areas in the rooms. Plus, the mattresses need to be changed, and to provide clean bed sheets during each cleanup period.

Not the best to be very honest For the price that was paid, I was very much disappointed. The smell of my room. No duvet. I begged for a fridge in the room.

If you're planning a trip to Monrovia, Liberia. We enjoyed our time at Bella Casa immensely. The room was very comfortable and well kept. The staff was very responsive and professional. They routinely went, "the extra mile".