لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع7.3
المرافق6.7
الخدمة7.0
النظافة7.4
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(115)
تقييمات إيجابية(13)
تقييمات مع صور / فيديو(3)
تقييمات سلبية(2)
toriness
غرفة كينج
تم التسجيل الوصول يونيو 2025
أزواج
93 تقييم
9.0/10
رائع
تم النشر في 28 يوليو 2025
Very close location for access to and from central Munich bus and train station. Also it was very easy to walk to museums, galleries and old town from the hotel. Immediate area around the hotel is as you would expect being so close to a central location - it's a bit grimy but honestly we didn't feel unsafe. The hotel room was a decent size and very clean. There was an electric kettle but no coffee and no cups to use - for the room rate I think these should be included. Staff at the hotel were really lovely - the lady at reception lent us her personal umbrella for the day when it was raining. Hotel also has it's own beer brewed downstairs which is excellent 👌🏻
ترجمة
رد من مكان الإقامة: Thank you for your wonderful review! We're pleased to hear that you enjoyed the convenient location for accessing Munich's transport links and attractions. It's great that you found the room clean and spacious, and we appreciate your feedback regarding the in-room amenities. We’re thrilled that our staff made a positive impression, and we're glad you enjoyed our house-brewed beer. We look forward to welcoming you back soon!
ShepShep
غرفة مزدوجة
تم التسجيل الوصول يونيو 2025
أزواج
21 تقييم
4.0/10
تم النشر في 17 يوليو 2025
Really disappointing stay. The late night check in was not convenient as it required extensive information and wasn’t even clear that you had to use a machine. Then eventually the night manager came out I assume that’s who he was - and he was incredibly rude and treated us like ******* children. No respect at all. The amenities in the room were weak, soap only, no personal hygiene kit, one coffee serving for two people across four nights and to make it worse it was only paper cups. They cleaned the room once and replaced towels only - the bathroom was not even satisfactory. Very poor and the worst hotel so far on my European summer travels. I’ve stayed in a similar area before and I know the quality that can be offered nearby.
ترجمة
رد من مكان الإقامة: Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced during your stay. It’s disappointing to hear about the issues with the late-night check-in process and the unprofessional behavior you encountered. We also apologize for the shortcomings in room amenities and housekeeping services. Your comments are valuable as they help us identify areas for improvement. We hope to have the opportunity to provide you with a better experience in the future.
مستخدم نزيل
غرفة كبيرة
تم التسجيل الوصول أكتوبر 2024
رحلة عمل
24 تقييم
9.5/10
مميز
تم النشر في 2 ديسمبر 2024
I had an excellent stay at the MK Hotel Munich. The rooms were spacious and incredibly comfortable, which made my stay even more enjoyable. Most importantly, the overall atmosphere was clean and pleasant, making it a perfect place to relax. I would highly recommend this hotel and would gladly stay here again!
رد من مكان الإقامة: Thank you for your feedback. We understand that the room size and the complex surroundings near the station may not have fully met your expectations. However, we’re glad you found the location convenient with its easy walking access from the train station. We appreciate your comments and hope to improve your experience in the future.