Broadwalk Residency

Broadwalk Residency offers great amenities, stellar customer service, welcoming and helpful staff. All around, everything was wonderful, as before. The staff is always friendly and willing to accommodate reasonable requests. I still did not have time this trip to take advantage of the gym and pool, but perhaps next time.

I had a great stay at Broadwalk! The staff were friendly, warm, and always willing to help. The airport transfer service was top-notch—Peter, our driver, was punctual, cheerful, and full of great tips for first-time visitors to Nairobi. It was such a pleasant surprise to be greeted with a name board right outside the airport! The room was spacious and clean. Just a small note—the wooden floors can get a bit slippery, even with shoes on. Otherwise, the amenities were great. Breakfast is served à la carte, generous in portions, and delicious! The location is another big plus, with easy access to a mall and supermarket, which made our stay even more convenient. I felt very safe throughout and truly enjoyed every moment. I’ll definitely be coming back!

The best part is location and cleanliness. Check in and check out process is simple and staff is very polite and helpful…………………………………………………………………………………………………………………………………………………………………………..:.::…::::::::::::::::::::::::::::::

Great place, nice location. Denis and Samuel were super helpful. Breakfast is great, dosas and amazing masala chai. Rooms very spacious and modern facilities. Nice swimming pool to. Mall at the bottom is also nice. Good location. Centrally

It was good that it had quite a few facilities like a supermarket and a food court so did not have to go out to do the food shopping and could order food. Room quality was just okay. Found the room floors quite slippery. Quite small 2 bed apartment compared to other I have stayed in. Second bedroom had a window but no outside view. Very dark. Service - the TV did not work, flick Netflix and it would freeze. Could not watch any TV channels or perhaps not shown how to Washing machine took very long about 5 hours plus to wash and dry and yet the clothes were not fully dry so had to put on dry only circle which again took long. On the last day put a pair of jeans in the wash and when opened the machine the spinning did not work and the drum was full of water. Iron was not great. Did not iron property especially cotton clothes. Not a very nice stay I must admit. You need to improve the quality of the rooms. Have information booklet about the facilities of the room and how gadgets work. Upgrade the room facilities.

Very good modern apartments. Good sized apartments overall. Rooms sometimes small compared to size of the rest of area. Best value are the studio and 3 bed apartments.