St Ives

The room did the job - but numerous issues. Missing some basic necessities like a bedside light. Had to use the public wifi from the bar downstairs which was choppy at best. The problems started right from the beginning. Check in according to the website was 10:00pm. But at 8:30pm I had a message saying I wouldn't be able to check in after 9 as the bar shuts at that point. I was on a train so unable to get there for that time, and somebody very kindly stayed to let me in, but they still contested the fact that their check in is stated as different. Some of the staff were quite dismissive, and felt unwilling to help. Finally, the walls are so paper thin I could hear everything from the room next door - whoever was staying next door was playing loud horror movies until the early hours, so it was impossible to get a decent night's sleep. Would recommend if it really is budget you need, but I definitely wouldn't recommend otherwise.

Rooms very comfortable and clean Good selection of hot drnks with kettle in the room Quiet location but central to town Friendly staff who even welcome dogs Will definately use when visiting family again

First night there was a nightmare. An 80's disco was on below the room till the early hours which made it very difficult to rest. They should not be renting out rooms whilst this kind of event is on, unless you want to actually go to the disco. Piles of used towels left outside the room whilst I was there. Clump of someone else's hair in the bath outlet. Struggled with the TV. A member of staff helped me the first night, but next night it just went off and that was it, after a brief powercut. No breakfast on offer either day. On my last day I was hoping to leave my luggage whilst waiting several hours for the train in Neath with not much open due to being Sunday, but noone was around at 10am. Second night was quieter thank God...On the plus side the bed and pillows were comfortable and staff were pretty friendly, the room and bathroom a fair size, but overall it was poor value for money at £70 per night. The hotel was chaotic and the noise was extreme on one night. Air B&B for me next time...