مستخدم نزيل
16 يونيو 2025
The double room was not good enough to sleep 2 people. Even after quoting medical reasons, the staff did not changed our rooms or provided an additional single bed in the room. In the end, we had to purchase an inflatable single bed to allow us to stay for 4 nights in the same room. I would say it's high time they should look into customer service. No empathy for the customers, very bad experience during our stay at Travelodge, London Road, Newbury.
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