مراجعاتAmanoi

이곳의 숙소는 모든것이 완벽합니다 힐링을 위해 설정돠어있는 모든것들이 와닿습니다 리조트 내 총책임자들의 노력과 다른사람과 불편한 노출이 최대한 생기지 않게 프라이빗한 서비스를 제공하며 리조트 내 모든 직원들이 나를 사랑하듯이 맞이하는 그런 기분이 든다 이곳은 나에게 좋은 추억으로 간직되며 앞으로 모든 지역의 아만을 기대하게 만든다 디너는 조금 아쉽다 충분한 직원의 음식 추천에 피드백이 있으면 좋을거 같다 하지만 레스토랑의 책임자 그녀도 완벽했다 모든 사람들이 아만노이이에 빠져들길 바라며~다음에 가족들과 방문할 계획이다 그날 다시 만나요

除了價格貴，沒毛病

My another home at amanoi.

心念已久的安縵諾怡，最美海岸線及無敵海景，雖天公不做媒，我們仍然玩的很開心！能感受到設計師的用心及選址的得天獨厚，不愧為酒店天花板，硬件軟件都非常棒！遺憾的事，沒有中文服務員，但服務人員很周到細緻，讓我們幾位半吊子英文的老阿姨在安縵度過了美好且印象深刻的假期！

The service at Amanoi was fantastic, meeting the high standards expected from Aman. However, some issues, particularly the unexpected noise, impacted our stay: Noise Disruption - Most Disappointing Aspect: Our first morning was serene, but on the second day, we were unexpectedly awakened by loud machinery noise from a nearby park as early as 6–7 a.m. The disturbance continued throughout the morning, interrupting even our attempt to rest after breakfast. Many guests travel all the way to Amanoi to find peace and tranquility away from city noise, so this was especially disappointing. Although the hotel eventually offered a small compensation after we raised the issue, it would have been preferable if they had addressed it proactively. Location Issues: The location listed on Trip.com was incorrect, causing our Grab driver to drop us at a different place. The driver then charged extra to get us to the correct location. Accurate location information could prevent this inconvenience for future guests. Limited Dining Options - Lack of Pre-arrival Information: Amanoi has only two dining options, with the BBQ restaurant open to the public only on Saturdays. Unfortunately, this detail wasn’t shared with us beforehand, so we missed the BBQ night and had to dine at the same restaurant both nights. While pre-arrival communications were focused on add-on cost services like transportation and visa fast-tracking, providing essential details such as dining schedules and locations would have greatly enhanced our planning and experience. Language Accessibility: My mother reads only in Chinese, and we were given a Chinese menu only during our final meal out of four. Having this option from the beginning would have significantly improved her dining experience.

首先要説一句，所有的安曼都很好，不管是國內還是國外，不管是房間還是風景。其次，越南的這家安曼服務特別好，所有人都很熱情，特別是經理Nhi，還有服務員Ivy和一個會説中文的小姑娘，感覺尺度把握的很好，這點很難得。再次，風景挺好，在國家公園內，推薦去goga peak爬山，半小時來回，站在山頂可以看他們明信片上的風景。最後這次留了遺憾，沒有坐船，下次來補上。 最後提一個建議，可以放個桌球或遊戲室之類的，晚上沒什麼活動。

wonderful experience and will revisit again! impressed since landing when meeting the resort staff assisting us on baggage. staffs were all well-prepared and helpful. Ms. Nhi and her team welcomed me and my husband with gracious hospitality, making us feel like at home. there were many activities to do that you could spend 4 days or longer without getting bored. the villa itself had full amenities (i’m so impressed that they offered sunblock as well). bed was comfortable and the room functions were very well-designed. housekeeping came to clean most of the time when we were not at the villa and they refilled everything each time (we never ran out of anything). bbq course dinner was incredible, both taste-wise and service-wise, which made me and my husband started to love vietnamese food especially the fresh spring rolls. overall, we are truly grateful for the outstanding service provided by amanoi!

升級了一晚！

這次入住的是包含有私人管家服務的一臥室住宅別墅（one bedroom residence villa)，雖然價值不菲，但管家服務的確非常盡責，酒店的景色也是非常漂亮。整體來說是一個特別的酒店體驗，值得一試

一個字絕了

酒店很好，但對比這個價格做的較欠缺。 1、攜程沒有提供接送機服務，對於這麼貴的酒店而言，應該提前知會客人交通方式。我是提前一天問攜程客服，客服告知120元美金，或者問了酒店自行打車過去。但是路程較遙遠，要1.5小時山路，第一次到這個地方，還是國外，人生地不熟，沒有覺得享受到一萬多塊錢一晚酒店的服務。 來回訂車訂了2000塊錢，額外的花費沒有提前籌劃。 2、攜程的訂房也沒有包含什麼活動的套餐，幫助客户更好的享受度假。我是提前問了客服酒店的活動，客服説到了酒店會介紹，到了酒店之後給一個本子看，大部分收費，也沒有教我們怎麼選擇，並沒有網上説的那麼神，賓至如歸的服務，都是要你電話去溝通去問，沒想出來的，沒看懂的，就沒得玩了。 3、這幾天人多，飛機定了6:40的，也沒拿到late checkout，酒店也不會提前囑咐你，問你有什麼地方去，衹是介紹去餐廳用午餐，沒有幫助我們做些其他活動打發時間。 整體而言，對於這個價格，服務靈活性還需要大大的提高，攜程預訂也需要有package給到客人，特別是接送機服務。我訂的後期還看到酒店稍微有降價幾十到100多塊，真的是不愉快的回憶。

安縵還得是安縵，從接送機到三餐，服務人員也很貼心周到，真的非常非常震撼。下次還會來體驗別的房型。

越南芽莊安縵酒店之旅。超美的無邊際游泳池，世界級的漂亮海灘，零死角的視覺美感，飯店很有耐心的回覆許多郵件及安排接送機，期待下一次的Amanoi～❤

We’ve been to Amanoi several times and always had an enjoyable experience overall. Location and architecture are amazing, food is generally good and service is superb. Staff are very hospitable and helpful, and with high attention to detail. More importantly, attempts for improvements are clear & I’m impressed that our recent butlers are very hands-on and helped fix lots of service slip-ups we encountered in our earlier stays. However, some staff members are probably undertrained - including spa therapists and restaurant staff; e.g. they might get visibly flustered if we ask when a dish is being served. At this price point we’d expect service quality to be more consistent, not certain staff members compensating for others.