Ramada by Wyndham Oceanside

很臟 很亂 沒有早點

I requested a refund to Trip.com. It has not solved yet. I booked the room last minutes at 10pm because that was the closest hotel from my friend’s house where I attended a birthday gathering. Instead of driving back home in Los Angeles, I decided to stay in a hotel which I told the front desk personnel when I checked in. I chose Ramada assuming that it would be a decent accommodation. I entered the room, A/C was on, and the room smelled bad. I tried to ignore since it was so late, yet I could not sleep and called to the front desk. The personnel stated that they just deep cleaned that room, the carpet might’ve been still wet, that's why it smelled. I asked him a refund. He told me that he would check the another available room and if the room did not smell (he said that room was also deep clearned as well), he would call me. He did not. It was already midnight and I had no choice but stayed. He said he would leave a note for the morning shift personnel. In the morning, the front desk personnel apologized me and told me that the owner would contact me on Mobday. I left a note to the owner and obtained a photo copy of it. As a Ramada group hotel, they should not sell any room with that condition to anyone.

Inaccuracy with reservation, noise with teenagers running up and down the corridor, falling down (loose) facuets at sink, people crushing aluminum cans at the parking

I was not happy that I had to give them a $200 cash deposit and how convenient for them to have an ATM in the lobby that’s three dollars. I’m not getting back my deposit. Besides that they gave me room 313 when I walked in there it smelled like wet carpet, and instead of them giving me another room they just sprayed it with Lysol. As I was sitting on the edge of the bed I started seeing roaches more than 3 crawling around with the lights on, so I imagine how many will come out when the lights are off. They ended up giving me another room, which didn’t smell bad. The room looked good I fell asleep and about two in the morning. I was woken up because of a clicking sound that I spent about two hours, looking for the sound which ended up being the telephone line. I ended up unplugging just to manage to get some sleep in before work. Before it used to be a great place to stay, then even had a breakfast and now what they offer as a breakfast is an apple that located in the lobby they wanna charge best Western prices but don’t offer the best Western experience I would recommend for you guys not to get any rooms on the third floor

The property is great. The room was great except the door tk the bathroom was hard to open and close. The pullout coach was old ripped and the mattress has stains on it. We had to ask for the linens

its safe and quit