SpringHill Suites Oceanside Beach

服務很快，位置很好，gym風景不錯

Location is the super power of this hotel next to the rooftop pool and hot tub. The lobby and dining area are spacious enough for people to spread out. The rooms are fine with views to the bustle of the area below. On weekends there can be a bit of activity from adjacent businesses. Parking is the challenge. The hotel charges $40. A day for valet parking. Other alternatives are street parking or an adjacent lot that has a 24 hour parking that expires at midnight.

Not good for families. The connected rooftop bar hosts loud live music at night. If you have smaller children, expect them to be kept awake by the live music until at least 9:30pm.

Unfortunately, we had a horrible stay at this hotel! They charged us over $700 a night for EACH of the two rooms that we stayed in. I understand it was the 4th of July, but it's not fair to the customer to charge that much and provide poor service! To begin with, the AC in our room would shut off after a few minutes of running. We unfortunately didn't realize there was a problem until the middle of the night as the temperature rose to above 80 degrees during the night. At 2 am, not the best time to call maintenance to have someone come and fix the AC. They only have two elevators for the whole hotel. And only one goes to the parking garage, so it was a several minute wait (often over 5 minutes) each time we needed to take the elevator (the hotel has six floors plus the parking in the basement). It also didn't help that the hotel staff used the same elevators to go up and down with their cleaning and maintenance carts. Frustrating to have to wait for the next elevator with the elevator being full due to staff using the same elevators. The breakfast was a zoo, with a long line and hot food running out. We had to wait for hot food to come out. For the amount of guests and size of the hotel, they need a larger area and need to be prepared with more food. To top it off, they had to screw up the credit card charges for our rooms. They charged our daughter for the taxes on her card but charged the rooms to my card. I had left specific instructions to charge everything on my card, and I provided my card for both rooms. It was embarrassing that my daughter asked me about the charge after I had told her that I wad treating her and her husband. Not the end of the world, but just another sign that this hotel doesn't have their front desk staff well trained. In summary, if you're going to charge Ritz Carlton rates, you shouldn't provide Motel 6 service and facilities/ infrastructure. I've stayed at over 100 Marriott properties throughout the world and this was my worst experience!

Great

Clean and love that it was next to the beach