حجز Radisson في أوسلو

مكتب الاستقبال بطيء. وبعض المرافق في الغرفة لا تعمل.

We checked in late at night and immediately noticed a noise in the room, similar to an electrical humming sound. As I am sensitive to noise, I soon developed a headache. I contacted the front desk, and although two staff members came to check, they said they could not hear anything and only offered soft earplugs. I also sent an email for help but never received a reply. The next day, I spoke to the front desk again, and the daytime staff kindly moved us to a higher floor. The noise was still there, though slightly less noticeable. Interestingly, it even stopped for a short while around 7 a.m. Unfortunately, the poor rest affected both my trip experience and my mood.

الغرفة واسعة. كان المسبح مليئًا بالأطفال. مع ذلك، فرض عليّ هذا الفندق رسوم ليلتين عند تسجيل الوصول، مع أنهم كانوا يعلمون أنني دفعتُ رسوم ليلتين مُسبقًا عبر وكيل حجز. بعد شهر تقريبًا، لم أسترد كامل المبلغ. لم أسترد سوى ليلة واحدة. لا يستطيع الفندق تقديم إيصال إلغاء من بطاقة الائتمان، مع أنهم استخدموا بطاقتي الائتمانية لإلغاء الرسوم المزدوجة أمامي. يُرجى مراجعة كشف الحساب البنكي للتأكد من عدم وجود رسوم مزدوجة.

The hotel is brand new. The rooms are not very big but they are very comfortable and spacious enough. The breakfast is very good and one should not miss it. The hotel is located in a quite neighbourhood easily reached by public transportation. There are not many restaurants and shops in the area. It's not close to the city centre but the metro station is 10 min away and you can get there in 20-30 minutes. Definitely a very good option to stay in Oslo.

The hotel location was ideal and not far from oslo city centre with a metro station across the road and several bus stops very nearby. Most of the staff were very helpful however there was one gentleman who appeared to assist but then no result to his said actions. Additionally the first room he provided he stated would have view. The view was of the hotel from the window. The room he provided was unclean and filthy. We requested a change to our room with his colleague. She was very helpful and gave us a great room very clean room with a view of the river, but only thing is we had no phone in the room. We requested one but was told one would not available until later on the week. This was not beneficial as we were leaving. The amenities were ok however the hotel had direct access to mini shopping mall which had some lovely coffee shops and general convenience stores, which was great. Therefore we did not eat at the hotel. Overall apart from the above issues it was a pleasant stay and we extended it by a day which was a smooth process and we was able to stay in the same second room.