Andaz Ottawa Byward Market, by Hyatt

地理位置非常不錯，離主要打卡景點很近走路都不遠！洗漱用品不錯！

Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: "You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt," "Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt," and "Pay at Hotel." Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.

入住的時候，陽光正好，第二印象很好！兩張1.5米的床，更舒服一點 第一印象是checkin，雖然跟網站上寫的，有地下車庫不符，但接待小哥的溝通，真是很棒：1，升級客房；2，mini吧免費不限量；3，送樓頂酒吧一杯酒；4，暫時車可以停在門口，搬好行李，再送去推薦的附近的停車場，或者45刀valet；5，大堂有張不錯的畫 美中不足的是，施工有噪音，晚上八點後才結束。

位於Byward market.

酒店附近在裝修早上七點多就開始很吵

衞生：差！第一間房間洗手間表面有脱落。床上用品未清潔 服務：較好。在反饋完情況之後立刻幫我換了房間。