لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
رد من مكان الإقامة: Dear Guest,Thank you so much for your wonderful feedback and perfect rating!We’re delighted to hear that your family of four enjoyed our spacious and clean studio, and that our location, with its nearby shopping centre, restaurants, and metro access, made your stay even more convenient. It’s also great to know our team was responsive to your needs — we truly appreciate your kind words.We hope to have the pleasure of welcoming you again soon for another great stay in Paris.Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
رد من مكان الإقامة: Dear Guest,Thank you very much for your continued trust and for sharing such positive feedback!We’re truly honoured to be your go-to accommodation whenever you visit Paris. It's wonderful to hear that you appreciate the convenience of our location, the nearby shops and restaurants, and the comfort of having your own kitchen. The Paris Metro Weekly Card is indeed a great way to explore the city — we're glad it added to the ease of your stay.We look forward to welcoming you back again soon!Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
رد من مكان الإقامة: Dear Guest,Thank you very much for your kind words and excellent rating!We’re delighted to hear that you enjoyed your stay and found our location so convenient — being just steps from the metro truly makes exploring Paris easier.We appreciate your feedback regarding the kitchen. Your suggestion about adding a curtain to help with odours is noted and will be shared with our team as we continuously look for ways to improve our guests’ comfort.We hope to welcome you again on your next visit to Paris!Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
مستخدم نزيل
ستوديو
تم التسجيل الوصول أبريل 2025
عائلة
1 تقييم
8.5/10
جيد جداً
تم النشر في 22 مايو 2025
Жили в апартаментах 7 дней, прекрасный вид из окна на Эйфелевую башню. Апартаменты хорошо оборудованы, плита, холодильник, микроволновка, чайник, посуда, посудомоечная машина. Убирались 1 раз. Мусор можно отнести самим в помещение на этаже. Стойка регистрации работает круглосуточно. Там же кофемашина. Есть камера хранения для багажа. Очень хорошая доступность на метро до центра и вокзалов.
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for taking the time to share your experience with us!We're glad you enjoyed your 7-night stay and appreciated the beautiful view of the Eiffel Tower — it’s always a special touch. It’s great to hear that you found the apartment well equipped and convenient, and that our 24-hour reception and facilities like the coffee machine and luggage room were useful during your stay.Your feedback regarding the cleaning service and self-service amenities is well noted. We're pleased our location made getting around Paris easy and efficient.We hope to have the pleasure of welcoming you again soon!Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
رد من مكان الإقامة: Dear Guest,Thank you for your kind words and excellent rating!We’re glad you enjoyed our central location with easy access to metro lines 5, 6, and 7, as well as the convenience of having Carrefour just downstairs. It’s great to hear that you found the apartment quiet and appreciated the overall value for money, even if some facilities felt a bit dated.We truly hope to welcome you again soon for another pleasant stay in Paris!Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
رد من مكان الإقامة: Dear Guest,Thank you for your lovely feedback and great rating!We’re delighted that you enjoyed our excellent location, convenient access to the metro, laundry facilities, and nearby dining options. It’s also wonderful to hear that you found our team friendly and appreciated the complimentary coffee.Thank you for recommending us — we look forward to welcoming you back on your next visit to Paris!Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
مستخدم نزيل
ستوديو
تم التسجيل الوصول أبريل 2025
عائلة
28 تقييم
10/10
متميز
تم النشر في 3 مايو 2025
位置方便,有簡單廚房廚具
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your excellent rating!We’re happy to hear you appreciated our convenient location and the in-room kitchen facilities. Your satisfaction means a lot to us, and we hope to welcome you again very soon.Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
مستخدم نزيل
ستوديو
تم التسجيل الوصول مارس 2025
رحلة مع الأصدقاء
7 تقييم
10/10
متميز
تم النشر في 30 أبريل 2025
出行方便,樓下就是地鐵站,樓下購物中心裏面有家樂福超市,可以在房間裏做飯,有廚房。
ترجمة
رد من مكان الإقامة: Dear Guest,Thank you for your perfect rating and kind feedback!We’re delighted that you enjoyed the convenience of our location — having the metro, Carrefour, and cooking facilities right at your fingertips really does make a stay more comfortable and flexible.We look forward to welcoming you again on your next visit to Paris!Warm regards,Celia Bau, Residence ManagerCitadines Place d’Italie
رد من مكان الإقامة: Dear Choudid,Thank you so much for your fantastic review!We’re thrilled to hear that you enjoyed the cleanliness of the room, the excellent location, and found the area safe and convenient for a solo traveller. We’re especially happy that you appreciated the nearby Chinese restaurants — it’s great to know that the food exceeded your expectations!Your recommendation means a lot to us, and we would be honoured to welcome you back whenever you return.Warm regards,Celia Bau, Residence Manager
مستخدم نزيل
ستوديو
تم التسجيل الوصول مارس 2025
رحلة عمل
5 تقييم
7.0/10
تم النشر في 13 أبريل 2025
房屋比較舊式,但尚可以。
ترجمة
رد من مكان الإقامة: Hello,Thank you for your recent stay and for taking the time to share your feedback.You’re right—the residence does have a more classic feel at the moment, but we’re excited to share that a full refurbishment is planned for the second half of this year. Our aim is to refresh and modernise the spaces while keeping the comfort and convenience our guests value.We hope to welcome you back in the future so you can enjoy the upgraded experience!Warm regards,Celia Bau, Residence Manager
رد من مكان الإقامة: Hello,Thank you very much for taking the time to share such a detailed review following your stay with us at Citadines.We’re pleased to hear you enjoyed the convenience of our location, with its excellent transport links and nearby shops and restaurants, as well as the comfort of having a well-equipped kitchen and city views from your apartment.Regarding the points you raised about the facilities, we truly appreciate your feedback. We'd like to clarify that each apartment is fitted with an individual 150-litre water heater, which provides hot water throughout the day. However, during periods of high usage—particularly in the evening—it may take up to three hours for the boiler to fully reheat if the hot water has been used up in your apartment. We understand this can be inconvenient, and we are looking into ways to better communicate this to guests and improve the experience where possible.We’ve also taken note of your comments on the lighting, the kitchen hood, and the toilet flush. Your insights are extremely helpful, and please rest assured they’ve been shared with our maintenance and technical teams for review.We hope to have the pleasure of welcoming you again and providing a more comfortable and seamless stay next time.Warm regards,Celia Bau, Residence Manager
مستخدم نزيل
ستوديو
تم التسجيل الوصول فبراير 2025
رحلة عمل
17 تقييم
10/10
متميز
تم النشر في 5 أبريل 2025
非常喜歡他們品牌的各種分店,都入住過一次
ترجمة
رد من مكان الإقامة: Hello,Thank you so much for your kind words and perfect ratings across the board!We’re truly delighted to hear that you’ve enjoyed staying at several of our Ascott properties and that you continue to choose our brand. Your loyalty means a lot to us.We look forward to welcoming you back again soon!Warm regards, Celia Bau, Residence Manager
رد من مكان الإقامة: Dear Guest,Thank you for your detailed feedback! We're glad to hear that you enjoyed the spacious room, convenient location, and well-equipped apartment. It's great that you found the front desk staff friendly and helpful. We appreciate your note about the free coffee and will consider providing cups for added convenience. Regarding room cleaning and amenities, we take your comments into account and will look into improving these aspects for future stays. We hope to welcome you back soon!Kind regards,Celia Bau, Residence Manager
رد من مكان الإقامة: Dear Guest,Thank you for your feedback! We're glad to hear that you found the room a good size and the location convenient. We sincerely apologise for the hairs on your bed and the inconvenience caused by the lift being under refurbishment. We understand how this affected your experience, and we’ll work to ensure such issues are addressed promptly. We appreciate your patience and hope to welcome you back soon for an even better stay.Kind regards,Celia Bau, Residence Manager
رد من مكان الإقامة: Thank you so much for your kind review! We’re thrilled to hear that you had a great stay and appreciated our location, as well as the nearby amenities. We’re always happy when guests find it easy to explore the city and enjoy everything Paris has to offer. We hope to welcome you back for your next visit!Safe travels and thanks again!Kind regards,Celia Bau, Residence Manager