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First, I would like to commend their front desk staff — they were incredibly warm and welcoming during check-in, which made for a great first impression. However, there were a few issues in the room that I believe should be brought to their attention:    •   Upon entering the bathroom, I noticed hairs in the bathtub.    •   The bathtub itself seemed quite old and difficult to use — water would flow out easily during use, making it hard to enjoy a proper bath.    •   The comforter on the bed did not smell like fresh linen, which affected the overall sense of cleanliness and comfort in the room. While I appreciated the hospitality of your staff, I believe that addressing these room-related concerns will greatly enhance the experience for future guests.

I am satisfied with the cleaness comparing with the hotel I stayed in Calgary, although it is only 2- star hotel. The front desk is friendly and gave my children toys to play when we checked in.