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We enjoyed our stay at the Fairfield Inn & Suites Kelowna. Staff were friendly, swimming pool and slide were great for our 9 year old, free breakfast was fantastic! My only complaint would be that I booked a room with a king size bed saying it sleeps 4 (2 adults and 2 children), so I assumed there would be a pull out couch. There was only one king bed. So my toddler slept in her playpen that we brought along and my 9 year old had to sleep on the floor. I’m not really sure how one bed means you can sleep 4 people?  But we made it work and our stay was great besides that issue.

We stayed here for a night and our experience was quite amazing with all facilities. Their dining area was quite spacious and can accommodate high number of people as well as have much more food options than other hotels.

The hotel staff were consistently friendly and helpful, which made for a welcoming atmosphere. The room itself was spacious, and the bathroom was notable small. While the stay was generally satisfactory, there were a few concerns that impacted my experience. Unfortunately, I encountered numerous small flies in the room, including one on a towel, which required me to use tissues to address. Additionally, the elevator was in need of more frequent cleaning, as it appeared quite dirty during my stay. On a positive note, the hotel offered breakfast vouchers for Ricky’s, conveniently located just outside. These vouchers were valid until 4 PM, which provided a nice level of flexibility.

The front desk staff were exceptionally friendly and welcoming. The on-site restaurant is truly a hidden gem—both the food and drinks were outstanding. The only issue I encountered was with the air conditioning in the room. It was quite noisy, so I turned it off before bed to get a better night’s sleep. However, I woke up early in the morning to find it had turned itself back on and the room temperature had dropped to 18°C which was uncomfortably cold. I mentioned this to the front desk during check-out and the staff member sincerely apologized and assured me they would look into it. I appreciated the way the situation was handled. And the other thing is the room is a bit overpriced.