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Atour Hotel @ Puning gave us the best experience like our own home, the warm hospitality provided by front counter staff - excellent. They taking care of each checking in guests so detail that until they have prepared raincoat & mosquito repellent for our short visit to the villages. during our stay at Atour - we encounter raining day , when we go out (waiting for the hired car) the staff automatically passing us umbrellas. Atour also provide us with the free laundry - this free laundry not only provided machines and dryer, there always a staff that to assist you and take care of your laundry, when laundry completed - fold and put nicely into the laundry bag with your room number (some of them they even send it back to individual room). As a frequent traveler, hotel like Atour (Puning) should be a trend and this will be a winner for hotel service provider. Atour even have a library filled with many text books for our reading, all those books are very interesting cover many topic. Atour also provide a ” Tea session Place” for your convivence - which you would not be able to find elsewhere, I guessed after Atour, many other hotels might copy their concept as well.

安心又暖心 這次帶娃來普寧吃吃喝喝，入住星辰麗致酒店真的太省心了！從進門開始就感受到滿滿的誠意，前台小姐姐不僅禮貌熱情，辦理入住的速度也很快，全程耐心解答我們的問題，讓人特別安心。房間乾淨整潔，細節做得很到位。床品柔軟親膚，我們特意選了親子房型，空間寬敞，衞浴乾濕分離，還有專門的小童洗漱用品，細節滿滿，讓帶娃的我們省心不少。酒店的公共區域也很安全，走廊和電梯都有防滑設計，地理位置絕佳，離我們打卡的普寧大院、春滿園等美食店都很近，打車幾分鐘就到，帶娃出行毫無壓力。酒店正對面就是普寧國際服裝城，女兒“斥巨資”給全家人都買了衣服，皆大歡喜。這裏都是讓人放心的選擇，下次再來普寧，還會毫不猶豫地選擇這裏！✨

Positive: Location is within a 15 minutes walking distance to the vibrant food & night market streets of Hepo town. The front desk lady was very courteous & provided a great customer service with a warm welcoming smile. My questions & requests were promptly & politely answered with satisfactory responses. Room warm & cool air conditioning works perfectly.  Negative: The bed mattress was a bit too firm for my liking. The secondhand smoke from smokers walking along the corridors drifts through the closed room door. Suggestions to this hotel management should isolate & segregate smokers to a different floor of this hotel. Non smokers should be given the option to breathe in “smokeless & clean air” while sleeping. After all, non smokers pay the same $$ to get a good rest that they deserve. Smokers should pay extra cleaning levy for the ash they drop everywhere & cigarette butts burns on hotel assets. Noisy, inconsiderate & selfish hotel guests, talking loudly while walking to their rooms at 3am in the morning.