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It was my first time staying in a Hostel and I was nervous. However, when I arrived the staff were friendly and helpful, the bed was new and comfortable and the room was very quiet. The hostel has basic kitchen including a fridge and cooking facilities to make breakfast and a coffee. Also, it has a restaurant and swimming pool. The location was perfect, only 7 minutes walking distance to Gare St Jean train station. So easy to go to the city center as well as catch a shuttle bus '30 Direct' to the airport. I had an excellent experience and a good time to see Bordeaux in 3 days.

🟢 The location was very convenient and easy to travel around. We parked there and then used the tramway to get around. Convenient and easy. The inside of the building looks fresh and good. The rooms were quite big so we could spread everywhere. Surprised to see the toilets and showers separated, but enjoyable. Large choice for the breakfast for 18€ but had to wait sometimes for refill. 🔴 the staff wasn't really friendly except if you were the one to do your approach and talk to them. There was an alarm early morning during our stay and no-one was at the reception to greet us and tell us if we had to evacuate or anything. When we (other clients and us) told the réceptionnist it wasn't normal she got upset and replied back instead of apologising or anything. The staff didn't know what they were supposed to do in this case. Not reassuring if there's an actual fire someday. 🟡 cleaning wasn't amazing but could have been worse so no comment on that.