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I chose Muwa through Trip.com to make sure my girlfriend would be as comfortable as possible for her very first ski experience—especially since it was her birthday. Neither of us had been to Niseko before, so we had quite a few questions beforehand. Liz was incredibly responsive and helpful over email, which made the planning process smooth and stress-free. From the moment we arrived, the experience exceeded our expectations. The concierge team, led by Andreas, welcomed us warmly at check-in, setting the tone for a truly memorable stay. Their professionalism and genuine hospitality immediately made us feel at home. The room itself was modern, spacious, and thoughtfully designed—providing the perfect place to relax and unwind after a day on the slopes. We also utilized the in-house ski instructors from True Niseko, which made a huge difference for beginners like us. Arthur and Andrea were patient, knowledgeable, and made the entire experience fun and much less intimidating. We will definitely come back :)

Been to Niseko for skiing for 3 years. This is honestly the best price-to-value hotel. You get every essential things, location, ski-in-ki-out, and onsen.

Right at the centre of Hirafu - you have to walk a bit upslope to the ski lifts. Check in is at another building / hotel so beware if you're not driving. The space is well equipped with a full kitchen and washing machine, as well as heaters. There is also a ski locker on the ground floorwhere you can pit your ski equipment. However we noticed a smell of fresh renovating works once we entered the room - though we're not sure where that came from. If you're driving, beware they only have 2 parking spaces in front of the building which are not designated for guests. So if someone else parked that space, you have to find somewhere where you're not considered a hassle. Note you are not supposed to park behind the building nor the space next to the 2 parking spaces.