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The location is exactly in the town city. Tram is only 1 min away, 2 tram stops away from the centraal station. Perfect location! The breakfast is great, but without mushrooms and enough fresh fruit. Only bananas and chopped fruits for yoghurt were provided. I love having breakfast in the den. The environment facing the river and the road, and the jazz background music is so relaxing. I don’t like having my breakfast in my room or in the lobby. Staffs are very friendly and helpful offering help in person about how to use the washing machines and the dryers. Fitness room is tiny. Dumbbells increase by 2kg from 4kg. The seat of the machine for lap pull is not secure, so I didn’t use it. In my conclusion, the service is excellent, and room is spacious and new. I would love to come back next time.

I had a fantastic experience staying at Novotel Den Haag City Centre. The location is unbeatable—right in the heart of the city, with easy access to shopping, restaurants, and public transport. The staff were incredibly welcoming, helpful, and always professional. The room was spacious, modern, and spotlessly clean with all the amenities needed for a comfortable stay. I especially appreciated the comfortable bed and the quiet environment—perfect for a good night’s rest after a busy day exploring.

Don’t book the rooms in hot summer days. The air conditioner only provides breeze. Not enough to feel cool in the room. The sink is blocked and water goes down slowly. Especially, we found the receptionists worked super slow and inefficiently. There was so hot in the reception area without air conditioners. The guests complained waited there over 1 hours to line in the queue and checked in. The receptionist just worked in their own time no matter how long the queue was. The receptionist just repeated same thing to different guests slowly. It took us over 45 mins to check in and no body could do a bit early check-in. The room is clean and good for students but no for professionals. We would never come back again. W