مراجعاتRed Planet Ortigas

非常差的酒店與房子，從來沒有住過這麼差的房子，裏面居然連水杯都沒有，連一個一次性塑料水杯都沒有，搞到晚上刷不了牙。更不用説刷牙牙膏衞生潔具等等沒有了，也沒有電水壺，晚上沒水喝，一個晚上睜眼睡不着。投訴到前台，前台説就這種情況，他們就是這樣的 第二天一早立即check out換酒店。第二晚的房費還不能退。

I never comeback here they charge me 200pesos because I lost the room key

Clean and cheap. Perfect for the budget stay

Solo stay was relaxing

Good location, very friendly and helpful staff, clean room.

Ang babait ng staff and near mall and resturants

nice for travellers, price is reasonable

Honest Review – Red Planet Hotel Ortigas I recently stayed at Red Planet Hotel Ortigas for 4 days. While I appreciate the affordability and acceptable room cleanliness, I was quite disappointed with several aspects of my stay. First, there’s no telephone in the rooms only one near the elevator. This is very inconvenient, especially when you need assistance. Although the staff were polite when spoken to directly, it was really hard to reach them via phone, and they were slow to respond when I had requests. I asked for a toothbrush to be delivered, but it never arrived, and I ended up checking out without it. I had to go out and buy one myself. There’s also no complimentary water service, which is usually expected in most hotels. And to add to my frustration, the internet wasn’t working during my entire stay I couldn’t even connect at all. That was a big inconvenience, especially for someone who relies on Wi-Fi for work or communication. Regarding cleanliness, it was okay overall, but the soap dispenser in my room was empty, and shockingly, the towel provided had bloodstains something that’s totally unacceptable for any guest. I also noticed a lack of hospitality from most of the staff. They barely greet guests upon entry or exit, and it honestly felt like they weren’t trained in proper customer service or guest care. However, I want to end this review by highlighting the one staff member who truly stood out in the hotel guard. He was consistently kind, respectful, and professional. He greeted me with a warm “Mabuhay” every time I entered or left the hotel and always opened the door for me. His presence made me smile, and I deeply appreciated his genuine hospitality and dedication. Overall, Red Planet Ortigas has a lot to improve, especially in customer service, communication systems (like adding in-room phones), guest support, and basic amenities like Wi-Fi and hygiene. Simple things like courtesy, responsiveness, and cleanliness go a long way in making a stay enjoyable and unfortunately, most of those were missing here.

With care and respect, I highly recommend Privato Hotel to everyone. It’s cozy and comfortable, and the staff are genuinely kind and approachable especially Miss Charity. I truly appreciate her professionalism and patience. I admired the way she clearly explained everything to me with such calm and respect. To all the other staff as well, thank you for your warm hospitality and excellent service. Everyone made my stay feel safe, relaxed, and well taken care of. Definitely a 5-star experience! ⭐⭐⭐⭐⭐ For sure, I’ll be checking in here again!”

Everything was good, except they do not have enough parking. I parked somewhere. Beds are bigger than I expected

Certainly! Here’s a simple and concise review you can use: This hotel is small and simple but very clean, you can really smell the fresh scent and clean beddings as soon as you enter the room. It’s kid-friendly, the service is good, and there’s free parking available. Worth the money, especially if you’re looking for a clean and affordable place to stay. Highly recommended!

Good to stay

價格在這裏，衹能説還行

Amazing stay! The staff were incredibly friendly and helpful, the room was spotless, and the location was perfect. Highly recommended!