One ADB Ave, Ortigas Center, Pasig, Metro Manila, 1655, Philippinesعرض تفاصيل الفندق
اختر تواريخ سفرك للتحقق من توفر الغرف
We Price Match
1 ليلة
تقييمات الضيوف Holiday Inn & Suites Manila Galleria
8.5/10
جيد جداً
211 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع9.1
المرافق8.2
الخدمة8.3
النظافة8.5
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(211)
تقييمات إيجابية(196)
تقييمات مع صور / فيديو(46)
إقامة رائعة!(37)
غرف رائعة(34)
فريق عمل ودود(34)
موقع ملائم للتسوق(25)
غرف كبيرة(16)
بالقرب من منطقة التسوق(16)
مناسب لرحلات الأعمال(14)
تقييمات سلبية(15)
Vernice Jing Wen
2 Twin Standard High Floor
تم التسجيل الوصول مايو 2025
مسافرون لغرض العمل
11 تقييم
6.0/10
تم النشر في 5 يونيو 2025
Disappointing Experience Despite Renovation Claims
The actual room did not match the images shown online. Although the hotel claims to be recently renovated, the decor still felt dated.
We checked into Room 2009, but the air conditioning was malfunctioning. While the front desk promptly sent engineers to fix it, there was no improvement even after an hour. I called again to follow up and was told that engineers would return, but they never did.
Eventually, I requested a room change. The hotline staff mentioned that the duty manager’s approval was needed and that we would receive a call back. After waiting for 30 minutes without any update, we decided to head out for dinner. When we stopped by the reception at 8 PM to follow up, we were told the duty manager was still on break. We waited until 8:15 PM with no update and called again—only then were we told they were still trying to find us a room. Our request was finally confirmed after another 10 minutes, and we appreciated the upgrade to Room 1413, which had two queen beds.
Unfortunately, the new room had a clogged bathtub drain, which required another visit from the engineers before we could finally rest for the night.
What could have been better:
I understand the initial attempt to fix the aircon, but a room change should have been offered when it was clear the issue wasn't resolved. The only reason we got a new room was because we kept following up.
The staff’s reaction time throughout our stay was disappointing. Timelier communication and a more proactive approach would have made a significant difference.
ترجمة
مستخدم نزيل
1 King Premium High Floor
تم التسجيل الوصول مايو 2025
مسافرون لغرض العمل
5 تقييم
9.5/10
مميز
تم النشر في 5 يونيو 2025
food was great and room clean however service could be further improved
had to wait to for a long queu just to refresh my key as there was only one personnel at the front desk and was late in my zoom meeting
old hotel but convenient location and there is connecting mall for eating and shopping. price is acceptable.
ترجمة
مستخدم مجهول
غرفة قياسية
تم التسجيل الوصول مارس 2025
العائلات
4 تقييم
9.0/10
رائع
تم النشر في 24 أبريل 2025
The service is nice and room is spacious. The best thing, is we got a complimentary room upgrade! We will definetely book again 🙂
ترجمة
BAش
غرفة قياسية
تم التسجيل الوصول يناير 2025
سفر مع الأصدقاء
2 تقييم
10.0/10
متميز
تم النشر في 16 أبريل 2025
ممتاز
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول فبراير 2025
مسافرون لغرض العمل
3 تقييم
9.5/10
مميز
تم النشر في 16 أبريل 2025
Nice location and clean room.
ترجمة
Steh007
غرفة قياسية
تم التسجيل الوصول مارس 2025
مسافرون منفردون
5 تقييم
7.5/10
تم النشر في 8 أبريل 2025
Booked a standard room with either king or twin. Upon arrival, FO informed that only twin available which I would prefer king for entire stay. When enquirer if next day king room availability, FO did not answer and seem like just wanted to give a twin and asked me to check tomorrow. I was upset as PMS system (hotel system) clearly could tell room type inventory for next few days and possible to secure accordingly. When I insisted then rcvd king for entire stay. Funny thing is when FO gave me the key, she mentioned “for this time only”. This sounded like I was being unreasonable and they gave in. Where I was purely wanted to secure king bed for next few days of my stay.