مراجعاتHouse Boutique Eco Hotel

This is the worst hotel we’ve ever experienced. We stayed there for two nights and had to constantly fight with the staff to get what we asked for. First, these people are thieves: two days after having left, we noticed we had been charged $26. We understood that was the price for the first night. We paid this hotel in cash and did not get a receipt. This hotel outright STOLE from us, charging us as if we had never shown up when we had ALREADY PAID IN CASH. When writing this review, it has been a month and they still have to refund us. Second, the hot water did not work. Each time we wanted a shower, we had to phone reception and meet staff in our room for thirty minutes. A nightmare. Also, the staff would come in our room with their shoes on, wiping them on our carpet (it was raining and dirty outside). Seriously, who does that? Third, we wanted to have breakfast. Having to take a bus early and seeing how useless the personnel was, we figured we’d better order the night before. It took us twenty minutes. We had to argue with staff: they wanted to charge the breakfast while it was included in our booking! All of that was useless because the next morning, no one knew we had ordered. So we had to wait for 45 minutes to get breakfast and argue again not to pay for it (it was included). To sum this up: avoid this hotel or they will steal from you. PS: we booked through *********** and they are not helping at all with this stealing issue, saying it is “normal”. So avoid *********** as well.