لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع8.5
المرافق8.5
الخدمة8.7
النظافة8.6
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(38)
تقييمات إيجابية(37)
تقييمات مع صور / فيديو(7)
خدمة رائعة(6)
تقييمات سلبية(2)
مستخدم نزيل
Mekong Suite
تم التسجيل الوصول يوليو 2025
رحلة مع الأصدقاء
12 تقييم
8.0/10
جيد جداً
تم النشر في 15 أغسطس 2025
酒店比較老,很多設設施比較老舊,但是酒店的夜景非常不錯,對面就是皇宮,值得入住
ترجمة
رد من مكان الإقامة: Thank you for your thoughtful feedback. We’re glad you enjoyed the night view and our prime location opposite the Imperial Palace. We appreciate your comments about the building and facilities — we are continually working to improve and enhance the guest experience. We hope to welcome you back soon to enjoy our ongoing upgrades.
مستخدم مجهول
تم التسجيل الوصول مايو 2025
مسافر منفرد
1 تقييم
8.5/10
جيد جداً
تم النشر في 28 يونيو 2025
Old building and facility with excellent service, that is why they are refurbish now
ترجمة
رد من مكان الإقامة: Thank you for your feedback. We appreciate your kind words about our service and apologize for any inconvenience caused by ongoing refurbishments. We’re working hard to update our facilities while maintaining the high level of service you mentioned. We hope to welcome you back soon to enjoy our improved spaces.
KAKADA KHUN
Bassac Suite
تم التسجيل الوصول مارس 2025
رحلة عمل
16 تقييم
10/10
متميز
تم النشر في 9 يونيو 2025
Good looking n beautiful
ترجمة
رد من مكان الإقامة: Thank you for your lovely feedback. We’re delighted you found our property attractive and enjoyable. We look forward to hosting you again.
In the trip.com mention have bathtubs but actual the room don't have. So disappointed. But everything is good service and clean
ترجمة
Malik_Explorer
Bassac Suite
تم التسجيل الوصول يوليو 2024
مسافر منفرد
13 تقييم
9.5/10
مميز
تم النشر في 19 أغسطس 2024
Firstly the hotel is like 20 mins ride from airport , but opposite side the bustling town. It’s just across from Mekong river. Mobility to reach hotel were hassle free. As a diamond member i was able to do early check in and had my welcome drink and cold towel at reception. We booked bassac suite and as per photo it has bathtub , however when we checked in to my surprise it’s not. I ring to FO to check about and I were instructed to pay $20/ night if want but tub. However they had discussed this with their senior management and come up with free upgrade to high ceiling 16th floor room. Not sure what it called but such a grand fabulous room with Mekong river view too. Staffs are super friendly and welcoming, English speaking, overall the price I paid for my stay was worth it. If I ever coming back Phnom Penh I choose this hotel.
ترجمة
Senghak Lim
Tonle Sap Suite
تم التسجيل الوصول نوفمبر 2023
أزواج
24 تقييم
10/10
متميز
تم النشر في 2 يناير 2024
Good for stay in Phnom Penh
ترجمة
SUTTIHDA
Mekong Suite
تم التسجيل الوصول سبتمبر 2023
رحلة عمل
80 تقييم
9.0/10
رائع
تم النشر في 25 أكتوبر 2023
บริการ ดี เดินทางสะดวก
ترجمة
Sok Alex
Bassac Suite
تم التسجيل الوصول أبريل 2023
أزواج
1 تقييم
9.5/10
مميز
تم النشر في 26 مايو 2023
Good location in the city Center of Phnom Penh, Facing Royal Palace, friendly staffs and great hospitality.
ترجمة
Aldo S
تم التسجيل الوصول مايو 2025
رحلة عمل
10/10
متميز
تم النشر في 5 يونيو 2025
I loved the huge room, the delicious buffet breakfast, and the enormous pool. The hotel staff is very friendly. Ms. Nhonh Khema at the front desk is extremely kind, polite, and committed to her work. Thank you for everything. I hope to return soon.
ترجمة
رد من مكان الإقامة: Dear Mr. Aldo, Thank you for sharing such a detailed and insightful review of your stay at Sokha Phnom Penh Hotel & Residence. It truly means a lot to us that you took the time to reflect on your experience so thoughtfully. A special thank you for highlighting our staff Ms. Nhonh Khema at front desk. She will be absolutely thrilled to hear your appreciation. We truly value your insights and hope to have the opportunity to welcome you back in the nearest. Yours Sincerely, Sokha Phnom Penh Hotel & Residence
Michal B
تم التسجيل الوصول أبريل 2025
رحلة عمل
10/10
متميز
تم النشر في 8 مايو 2025
I visited Jasmine Spa. The welcome was very nice and warm. The environment and massage room are tastefully decorated and very clean. I was treated by masseuse Butchansita. I would like to highlight her professional approach and her reading of my problem areas on my body and thank her very much, because after 90 minutes I left feeling reborn. After the massage they offered a small snack, which was great. Thank you very much again.
ترجمة
رد من مكان الإقامة: Dear Mr. Michal, Thank you for sharing such a detailed and insightful review of your stay at Sokha Phnom Penh Hotel & Residence. It truly means a lot to us that you took the time to reflect on your experience so thoughtfully. A special thank you for highlighting our staff Ms Butchansita who is therapist. They will be absolutely thrilled to hear your appreciation. We truly value your insights and hope to have the opportunity to welcome you back in the nearest. Yours Sincerely, Sokha Phnom Penh Hotel & Residence