مراجعاتAndara Resort and Villas

رد من مكان الإقامة: Dear Valued Guest,Thank you very much for taking the time to share your feedback following your recent stay in our Three Bedroom Terrace Suite.We’re pleased to hear that you enjoyed the surroundings, amenities, and cleanliness of the suite. However, we’re sorry to learn that the breakfast and service did not fully meet your expectations. Your comments are truly valuable to us, and we will certainly share them with the relevant departments to help us improve.We hope to have the opportunity to welcome you back and deliver a more exceptional experience next time.Warm regards,Andara Resort and Villas Team

رد من مكان الإقامة: Dear HM888,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay in our Two Bedroom Penthouse Pool Suite. It’s great to know that you appreciated our spacious property, extensive facilities, and the friendliness of our team.We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future.Best regards,Andara Resort & Villas Team

رد من مكان الإقامة: Dear mcy616,Thank you for sharing your feedback! We’re pleased to hear that you appreciated the cleanliness and our shuttle service to town. We regret that our dining experience did not fully meet your expectations. Your comments are valuable, and we will share them with our culinary team to enhance our offerings.We hope to welcome you back for an even better stay in the future!Best regards,Andara Team

رد من مكان الإقامة: Dear Bateteerciwangrumao,Thank you for your review and for sharing your feedback. We’re glad to hear that you enjoyed the spacious Three-Bedroom Pool Suite and our amenities. We apologize for any inconvenience caused by the pool temperature and mosquitoes. Your comments are valuable, and we will look into ways to enhance our guest experience. We hope to welcome you back to Andara Resort & Villas in the future.Best regards,Andara Resort & Villas Team

رد من مكان الإقامة: Dear Valued Guest,Thank you for your wonderful review! We are delighted to hear that you found Andara Resort & Villas suitable for families and enjoyed the beautiful views. Providing a memorable and comfortable stay for our guests is always our priority.We hope to welcome you and your family back again soon!Best regards,Andara Resort & Villas Team

رد من مكان الإقامة: Dear Valued Guest,Thank you for taking the time to share your feedback. We regret to hear that your experience did not meet expectations. Your comments regarding the facilities, breakfast, hot water delay, and dining experience are well noted, and we sincerely apologize for any inconvenience caused.At Andara, we strive to provide a luxurious and comfortable stay, and we appreciate your insights as they help us improve. While our resort is not beachfront, we do offer a complimentary shuttle service to Kamala Beach for guests to enjoy. We will also review your concerns with our team to enhance the overall guest experience.We truly appreciate your visit and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,Andara Team

رد من مكان الإقامة: Dear Valued Guest,Thank you for sharing your detailed review. We’re delighted to hear that you enjoyed your spacious and clean Three-Bedroom Pool Suite, as well as our thoughtful and enthusiastic service. It’s wonderful to know that the complimentary shuttle to Kamala Beach, family-friendly pool, well-equipped gym, and our Chinese New Year celebration added to your experience. We also appreciate your kind words about SILK Restaurant’s food quality and portion sizes.We sincerely apologize for the inconvenience caused by the key card issue. Your feedback is invaluable, and we will review our key card system to prevent such occurrences in the future. We also understand your concerns regarding the surrounding area, and while we aim to provide a serene retreat, we continuously look for ways to enhance our guests' convenience.Thank you again for choosing Andara, and we hope to welcome you back for an even better stay in the future.Best regards,Andara Team

رد من مكان الإقامة: Dear Youzoudexiaoguaishou,Thank you for your kind words! We’re glad you enjoyed the spaciousness of our resort and the excellent service from our team.We look forward to welcoming you back for another wonderful stay at Andara Resort & Villas.Best regards,Andara Team

رد من مكان الإقامة: Dear ssomtimes,Thank you so much for choosing Andara Resort & Villas for your family trip and your father’s 70th birthday celebration. It’s truly an honor to have been a part of such a special occasion.We’re delighted to hear that the upgraded room, in-room breakfast service, and the dedicated care from our helpers made your stay both comfortable and memorable. We’re also thrilled that the surprise birthday celebration left a lasting impression on your family.We deeply appreciate your kind words and hope to welcome you back to Andara in the near future for another wonderful experience.Warm regards,Andara Team

رد من مكان الإقامة: Dear Khun lzhhhk,Thank you for your wonderful review. We are delighted to hear that you had an amazing stay and that your birthday trip was enjoyable with us. It was a pleasure to host you, and we look forward to welcoming you back to Andara Resort & Villas for more memorable experiences in the future.Best regards,Andara Team

رد من مكان الإقامة: Dear Khun Xiadajun,Thank you for your kind words and positive feedback! We're delighted that you had a very good experience with us. We look forward to welcoming you back to Andara for another wonderful stay.Best regards,Andara Team

رد من مكان الإقامة: Dear Khun Xiaozuan,Thank you for your kind review. We are delighted to hear that you found our resort comfortable and well-suited for your entire family. Your positive feedback is greatly appreciated.We look forward to welcoming you and your family back for another enjoyable stay.Best regards,Andara Team

رد من مكان الإقامة: Dear valued guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the spaciousness of our 4-bedroom suite, the fully equipped kitchen, and the convenience of our 24-hour complimentary shuttle service around Kamala. It’s wonderful to know that our service, including the option to request Apple TV and YouTube, met your expectations.However, we apologize for any inconvenience you experienced due to the initial issues with the door lock, water heater, and flooring. Your feedback is important to us, and we will address these maintenance concerns to ensure a smoother experience for future guests.We appreciate your kind words about our staff’s professionalism and service attitude. We hope to have the opportunity to welcome you back and provide an even better stay.Warm regards,Andara Team

رد من مكان الإقامة: Dear Khun Lokiian,Thank you for your kind words. We are delighted to hear that you had a wonderful experience at Andara Resort & Villas. Your positive feedback is greatly appreciated and motivates our team to continue providing exceptional service.We look forward to welcoming you back for another excellent stay in the future.Warm regards,Andara Team