The LaLiT Golf & Spa Resort Goa

Wonderful stay, walking distance from beach, food is awesome.

Well it all started with the check in. It took us more than 1.5 hrs for the check in. The staff allocated the room and kept telling us it would be ready in 10 mins and this kept happening for an hour. Then new set of rooms were allocated once the senior team member took over. Shadab at the check in is a wasted of a resource. One of the room 1029 shower cubicle was loose the water kept coming out on the floor. At dinner time the service was too poor in spite of the fact that only 7 tables were occupied. They were not able to manage it at all. The room service was class apart they would sent food without giving bowls. How is one suppose to eat dal without bowl. If you really wanna have a decent meal pls go to the food outlets outside the hotel they serve better food. We stayed for 5 days and wanted to speak to the GM but the kind gentleman was too busy or was no where to be found. The only 2 staff members who knew what hospitality is were Ms Deepti and Mr Amit. They ensured that all the guest are taken care of. I would really acknowledge their efforts.

Very good experience of stay. The property is very huge and offers a lot of amenities, the food is good as well, chef shubhdip is very kind person who manages the restaurant very well.

Great experience, top service resort in a beautiful location. A must visit. Top service by Subhadeep , Nivedita and the rest of the team. The food is great and the breakfast service has a lot of options and great taste. The property is large and its better to rent a cycle to explore the resort. Its beautiful and you can find some awesome spots.

Property is undoubtedly beautiful but services & hospitality is extremely below standards. Staff from reception to restaurant is very robotic and don’t make you feel like a guest…you are just another customer. After staying always in Taj Hotels i feel this is way below in all segments. I had driven all the way from Delhi & reached late in night and the reception was extremely cold and robotic… If you looking for ‘Warmth & Hospitality’ this sure is NOT the place.

After my initial issues with regard to cancellation of my trip due to stormy weather, they agreed for credit for payment made in the same month. I agreed for the same and visited them on 12th to 16th June. It was worth all my efforts. Property is huge. Looks beautiful. Our room , sea view suite was also very good and had sea view bit from far of but still good. Room size is very big. Beds and pillows are superb. Our check in process was very smooth and our luggage was dropped in our room in no time inspite of number of check ins. Beach is just few minutes walk and very secluded one. Very few people around. All though it was raining heavily, still we could pass the time in the resort, wandering all over the property. Swimming pool is huge. Restaurants are good. Breakfast was amazing. Too many choices. everyone was ready to help. Definitely worth a stay in old classic style resort.