مراجعاتEA Hotel Crystal Palace

幫其他人預訂了房間，訂的房型是大床房或雙床房，結果入住時酒店因為衹有一人入住給安排了衹有一張小窄床的單人床房……且酒店拒不承認他們安排有問題！攜程客服很好一直在幫着溝通處理，但是希望攜程平台對於這類酒店能根據接待質量有所篩選

I had an excellent stay at EA Crystal Palace Hotel in Prague. The location is fantastic—just a walk away from Old Town Square, making it very convenient for exploring the city. One of the highlights was the beautiful view from the balcony, which made mornings truly enjoyable. The staff were exceptionally friendly and welcoming, but I have to give a special mention to Adel, who was by far the most helpful hotel staff member I’ve ever encountered during my travels across Europe. He went above and beyond to assist me, making my stay even better. A great perk of this hotel is the room with a coffee machine, available to all residents 24/7, offering free coffee and tea whenever you need a break—something I really appreciated. A moment that truly stood out was after I had checked out. About 12 hours later, I realized I had forgotten my charger plug in the room. I decided to go back and check if they had found it. A different staff member was on duty at that time, and after explaining the situation, he kindly went to check the room, which was still unoccupied. To my surprise and delight, he returned with my charger! This level of honesty and service was truly commendable. Overall, my experience at EA Crystal Palace Hotel was outstanding, and I highly recommend it to anyone visiting Prague. The combination of great location, friendly staff, and thoughtful amenities makes it a top choice!

Good location for one day trip

比較的綺麗なお部屋。ベッドが思ってたより小さかったけどそれは自分の確認不足。寝るだけなのでとくに問題はなし。 ロケーションはプラハ駅からはすごく行きやすかった。中心の方まで行く時、交通機関使っても少し歩くルートしかGoogleマップでは出て来ず、道が凍結してたりで少し大変だったが、文句を言うほどの距離ではない。 コンセントの位置が微妙な位置にあるので充電などのために長いケーブルもしくは延長コードがあればいいかもしれない。

距離地鐵有一定距離x，周邊的越南湯粉店味道不錯

Good location, close to the tram station, a view of trams going to different tourist attractions. The room was big and clean. Small bed, not comfortable bed to sit and read, because the mattress was moving forward:( I didn't ordered the breakfast, and after checking the buffet decided to have it somewhere else in the city, I didn't like the selection, for the cost of 15€.

Ao chegar de madrugada, fomos surpreendido positivamente pela tecnologia do hotel. Fomos ao quarto e no dia para fazer o Check in o recepcionista não muito simpático realizou o processo. O café da manhã maravilhoso com muito novidades e oferta. Quarto agradável e nos atendeu perfeitamente

Nimmt ihr Zahnbürste mit 😉

位置太棒了。

可以，挺好

這個真的可以

性價比很好酒店一般位置不錯可以走路去查理大橋！

4⭐酒店 整體不錯 位置方便 服務到位