بي آند بي هوتل كويمبر سود

Très bien

Had great hopes for this stay after a very pleasant stay in Clermont Ferrand B&B hotel. Kids were very excited for the spilt level room. However on arrival around 10pm, all my hopes vanished. The room was truly awful, nothing like the pictures on the website, more like a prison. There was nobody to speak to. We had a broken vellux window on the top floor room that wouldn't close so cold at night and wasps had entered the hotel room by the time we checked in at 10pm. Spent 30 mins removing them. The room wasn’t cleaned properly, we had dirty sheets and nobody around to ask for new sheets as we arrived after 8.30pm, when reception closed. Dust, dirt and food debris in kids room, no hairdryer, shower curtain to short, no hot water in the evening, terrible stay overall. then breakfast was very uncomfortable. The one member of staff on duty was just constantly watching us to see we don't take too much from the buffet. We were 4 people and paid for unlimited breakfast but she actually removed the croissants and pastries. This is the worst hotel experience I have ever experienced and we will not be returning.

The room was a good size, but very tired door handles coming off, the tap was loose and blind didn't shut. The towels smelt like mould and cigarettes. The code didn't work on the door meaning we were locked out for an hour late at night with two children despite phoning three times, before the manager arrived. I will not be revisiting.

Accesible room and parking good.

check cleaning

Chambre dans une état médiocre à l’hygiène douteuse (poussières non faites ou il y a longtemps, télécommande très sale, …) et aux rideaux déchirés (il aurait été préférable de les retirer).